Christos Stefanidis
My feedback
20 results found
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93 votes
Admintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users, At this stage, there is no option to set up triggers to send messages when the widget is offline. However, our automation/chatbot feature is currently on our roadmap. To address your query about URL-based triggers, this feature is available right now when the widget is online. Learn more in this article: https://help.tawk.to/article/creating-and-managing-triggers. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
Christos Stefanidis
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11 votesChristos Stefanidis
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23 votesChristos Stefanidis
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An error occurred while saving the comment -
737 votes
To All Our Valued Users, Thank you for choosing tawk.to and for sharing your challenge here. Our chat transcript email is currently set to display the GMT 0 timezone. Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the comment Christos Stefanidis
commented
Please it's so crusial this. Why not?
Christos Stefanidis
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3 votesChristos Stefanidis
shared this idea
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3 votesChristos Stefanidis
shared this idea
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5 votesChristos Stefanidis
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3 votesChristos Stefanidis
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Christos Stefanidis
shared this idea
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734 votes
To All Our Valued Users, Thank you for choosing tawk.to. We will take note of your feedback and suggestions. The co-browsing feature is currently under review. Our engineers are working towards this enhanced feature which will allow you to enjoy a better collaboration with your users.If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
Christos Stefanidis
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13 votesChristos Stefanidis
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216 votesAdmintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users, This is Sienna from tawk.to. Thank you for reaching out. Our tickets and email notifications are currently set to GMT+0. We've acknowledged your request and have forwarded it to the dev team. They will work with this suggestion and will add the feature in due course. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
Christos Stefanidis
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406 votesAdmintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. We currently don't have a feature to edit or remove sent messages on active chats. I would recommend creating Shortcuts, or canned responses, for repetitive replies. Setting up Shortcuts saves you time and keeps your responses accurate and consistent. This also ensures that your spelling and grammar are correct. Helpful Link: https://help.tawk.to/article/creating-and-managing-shortcuts If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
Christos Stefanidis
supported this idea
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1,014 votesAdmintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users, Thank you for choosing tawk.to and for sharing your request here. The customizing tickets via email feature has already been submitted to our engineers. Rest assured that this feature is planned and updates will be posted once it is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the comment Christos Stefanidis
commented
Only 22 votes? Very good idea
Christos Stefanidis
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6 votesChristos Stefanidis
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33 votes
An error occurred while saving the comment Christos Stefanidis
commented
...so good to see it some day!!!!!
Christos Stefanidis
supported this idea
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6 votesAdmintawk.to
(top bird!, tawk.to)
responded
Good morning!
Please write to support@tawk.to and if possible name adblockers which were blocking widget. Thank you.An error occurred while saving the comment Christos Stefanidis
commented
I just resent 3 days no reply :/ id = #38331
An error occurred while saving the comment Christos Stefanidis
commented
Hello, AdBlock and uBlock Origin 1.16.8 tested in firefox! I will sent mail. Hope to get feedback.
Christos Stefanidis
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4 votesChristos Stefanidis
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42 votesAdmintawk.to
(top bird!, tawk.to)
responded
Hi, Mike
Thank you for choosing tawk.to and for sharing your ideas with us.
We currently do not have a direct integrations with Trello.
However, you can integrate tawk.to with Trello in a few simple steps using Zapier.
For example, you can automatically add new tickets as cards on a Trello board.
Learn more on our Developers Platform: https://developer.tawk.to/zapier/
Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
You can also email our support line at support@tawk.to
Alternatively, you can reach me here at nicola.mangulabnan@tawk.to
Christos Stefanidis
supported this idea
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335 votesAdmintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users, Thank you for choosing tawk.to and for sharing your challenge here. At the moment we don't have a translation to customize the message "##- Please type your reply above this line -##". Rest assured, your suggestion has been submitted to our engineers. We will post updates once the feature has been approved and implemented. You can also help us translate tawk.to by visiting the following links: 1. Web dashboard here > https://crowdin.com/project/tawk/ 2. Android app here > https://crowdin.com/project/tawk-android 3. iOS app here > https://crowdin.com/project/tawk-ios If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
Christos Stefanidis
supported this idea
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194 votes
An error occurred while saving the comment Christos Stefanidis
commented
Omg I thought I was the only one... Did sent to support but never heard back from them, I hope someone is here.
Christos Stefanidis
supported this idea
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So needed to be done. As these days mail delivery system had problems we could be informed about that issue tawk.to services has...