Christos Stefanidis

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  1. 93 votes
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    26 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    At this stage, there is no option to set up triggers to send messages when the widget is offline.

    However, our automation/chatbot feature is currently on our roadmap.

    To address your query about URL-based triggers, this feature is available right now when the widget is online.

    Learn more in this article: https://help.tawk.to/article/creating-and-managing-triggers.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to here is a link to my calendar – https://calendly.com/siennarubio/30min; I’d be happy to help!

    Christos Stefanidis supported this idea  · 
  2. 11 votes
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    0 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Christos Stefanidis supported this idea  · 
  3. 23 votes
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    5 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
    Christos Stefanidis supported this idea  · 
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    Christos Stefanidis commented  · 

    So needed to be done. As these days mail delivery system had problems we could be informed about that issue tawk.to services has...

  4. 702 votes
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    104 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for sharing your challenge here.

    Our chat transcript email is currently set to display the GMT 0 timezone.

    Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.

    Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    Christos Stefanidis commented  · 

    Please it's so crusial this. Why not?

    Christos Stefanidis supported this idea  · 
  5. 3 votes
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    0 comments  ·  Feedback » Android app  ·  Flag idea as inappropriate…  ·  Admin →
    Christos Stefanidis shared this idea  · 
  6. 3 votes
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    0 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Christos Stefanidis shared this idea  · 
  7. 5 votes
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    0 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Christos Stefanidis supported this idea  · 
  8. 3 votes
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    0 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Christos Stefanidis supported this idea  · 
    Christos Stefanidis shared this idea  · 
  9. 717 votes
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    43 comments  ·  Feedback » Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to. We will take note of your feedback and suggestions.

    The co-browsing feature is currently under review. Our engineers are working towards this enhanced feature which will allow you to enjoy a better collaboration with your users.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    Christos Stefanidis supported this idea  · 
  10. 13 votes
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    1 comment  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Christos Stefanidis supported this idea  · 
  11. 207 votes
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    32 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    This is Sienna from tawk.to. Thank you for reaching out.

    Our tickets and email notifications are currently set to GMT+0.

    We’ve acknowledged your request and have forwarded it to the dev team. They will work with this suggestion and will add the feature in due course.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    Christos Stefanidis supported this idea  · 
  12. 382 votes
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    29 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    We currently don’t have a feature to edit or remove sent messages on active chats.

    I would recommend creating Shortcuts, or canned responses, for repetitive replies. Setting up Shortcuts saves you time and keeps your responses accurate and consistent. This also ensures that your spelling and grammar are correct.

    Helpful Link: https://help.tawk.to/article/creating-and-managing-shortcuts

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    Christos Stefanidis supported this idea  · 
  13. 938 votes
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    89 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for sharing your request here.

    The customizing tickets via email feature has already been submitted to our engineers. Rest assured that this feature is planned and updates will be posted once it is implemented.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    Christos Stefanidis commented  · 

    Only 22 votes? Very good idea

    Christos Stefanidis supported this idea  · 
  14. 6 votes
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    0 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Christos Stefanidis supported this idea  · 
  15. 27 votes
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    planned  ·  1 comment  ·  Feedback » Android app  ·  Flag idea as inappropriate…  ·  Admin →
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    Christos Stefanidis commented  · 

    ...so good to see it some day!!!!!

    Christos Stefanidis supported this idea  · 
  16. 6 votes
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    2 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
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    Christos Stefanidis commented  · 

    I just resent 3 days no reply :/ id = #38331

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    Christos Stefanidis commented  · 

    Hello, AdBlock and uBlock Origin 1.16.8 tested in firefox! I will sent mail. Hope to get feedback.

    Christos Stefanidis shared this idea  · 
  17. 4 votes
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    0 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Christos Stefanidis supported this idea  · 
  18. 42 votes
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    2 comments  ·  Feedback » Integrations  ·  Flag idea as inappropriate…  ·  Admin →
    Christos Stefanidis supported this idea  · 
  19. 296 votes
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    39 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for sharing your challenge here.

    At the moment we don’t have a translation to customize the message “##- Please type your reply above this line -##”.

    Rest assured, your suggestion has been submitted to our engineers. We will post updates once the feature has been approved and implemented.

    You can also help us translate tawk.to by visiting the following links:

    1. Web dashboard here > https://crowdin.com/project/tawk/
    2. Android app here > https://crowdin.com/project/tawk-android
    3. iOS app here > https://crowdin.com/project/tawk-ios

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to here is a link to my calendar – https://calendly.com/siennarubio/30min; I’d be happy to help!

    Christos Stefanidis supported this idea  · 
  20. 194 votes
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    2 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
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    Christos Stefanidis commented  · 

    Omg I thought I was the only one... Did sent to support but never heard back from them, I hope someone is here.

    Christos Stefanidis supported this idea  · 

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