Skip to content

Evgeniy

My feedback

2 results found

  1. 403 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. We currently don't have a feature to edit or remove sent messages on active chats. I would recommend creating Shortcuts, or canned responses, for repetitive replies. Setting up Shortcuts saves you time and keeps your responses accurate and consistent. This also ensures that your spelling and grammar are correct. Helpful Link: https://help.tawk.to/article/creating-and-managing-shortcuts If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Evgeniy shared this idea  · 
  2. 50 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,


    Thank you for choosing tawk.to and for taking the time to share your ideas here.



    Great news! Our CRM (Contacts) is already in the beta stage. 


    With tawk.to Contacts, you can manage all of your conversations and customer activity across multiple channels from the inside of your tawk.to Dashboard. And it’s 100% free!


    ✔ Add and manage contacts


    ✔ View conversations, customer interactions and points of contact


    ✔ Add and review notes


    ✔ Create and manage tickets


    ✔ Create and sort contacts with custom filters


    ✔ Group contacts into Segments


    To register for testing the Beta release, visit this link: https://www.tawk.to/updates/crm-beta-release-contacts/


    For our latest release, visit this link: https://www.tawk.to/category/updates/ 


    If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.


    If you have any other questions, require assistance, or just want to…

    Evgeniy supported this idea  · 

Feedback and Knowledge Base