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Plínio Averbach

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  1. 192 votes
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    To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. It’s easy to completely customize the design of your chat widget. The widget color can be changed to your preference. To learn more on how to change the appearance of your chat widget, visit this link: https://help.tawk.to/article/changing-the-appearance-of-the-chat-widget The ‘Hide widget when offline’ setting is off by default in your Dashboard. This means the chat widget is still visible even when you are offline. Learn more about customizing your widget’s behavior here: https://help.tawk.to/article/change-how-the-widget-behaves-on-your-site If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Plínio Averbach supported this idea  · 
  2. 55 votes
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    7 comments  ·  Feedback  ·  Admin →
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    Hi!

    Thank you for choosing tawk.to and for taking the time to share your ideas here.

    Great news! We have just released a major update to our widget.

    See our latest release here: https://www.tawk.to/category/updates/

    The "Send" (New Conversation) button is now a Widget card. You can change the text to suit your preferences.

    To learn more, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

    Your request has been acknowledged, and updates will be posted once the feature has been approved and implemented.

    If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

    Alternatively, you can reach me here at nicola.mangulabnan@tawk.to

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    Plínio Averbach commented  · 

    On mobile (iphone) you usually have the blue send button. I would like to use it instead of that strange arrow (that becames buggy because of it's positioning).

    Plínio Averbach supported this idea  · 

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