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  1. 216 votes
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    To All Our Valued Users, This is Sienna from tawk.to. Thank you for reaching out. Our tickets and email notifications are currently set to GMT+0. We've acknowledged your request and have forwarded it to the dev team. They will work with this suggestion and will add the feature in due course. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Leiloeiro Público supported this idea  · 
  2. 329 votes
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    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your challenge here. At the moment we don't have a translation to customize the message "##- Please type your reply above this line -##". Rest assured, your suggestion has been submitted to our engineers. We will post updates once the feature has been approved and implemented. You can also help us translate tawk.to by visiting the following links: 1. Web dashboard here > https://crowdin.com/project/tawk/ 2. Android app here > https://crowdin.com/project/tawk-android 3. iOS app here > https://crowdin.com/project/tawk-ios If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Leiloeiro Público supported this idea  · 
  3. 403 votes
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    To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. We currently don't have a feature to edit or remove sent messages on active chats. I would recommend creating Shortcuts, or canned responses, for repetitive replies. Setting up Shortcuts saves you time and keeps your responses accurate and consistent. This also ensures that your spelling and grammar are correct. Helpful Link: https://help.tawk.to/article/creating-and-managing-shortcuts If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Leiloeiro Público supported this idea  · 
  4. 642 votes
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    To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. Automation and agent allocation is currently on the development roadmap. Our engineers are working on it and updates will be posted once it has been implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Leiloeiro Público supported this idea  · 
  5. 573 votes
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    To All Our Valued Users, Thank you for choosing tawk.to. We have taken note of your feedback and suggestions. Whatsapp Integration is currently in a review process and on our roadmap as a future feature release. We will update you once this new feature has been implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Leiloeiro Público supported this idea  · 
  6. 197 votes
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    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your suggestion here. Currently, we don't offer an automation feature. Automation is a feature on our product roadmap. Our engineers are working on this feature and updates will be posted once it has been implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Leiloeiro Público supported this idea  · 
  7. 50 votes
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    Leiloeiro Público supported this idea  · 
  8. 7 votes
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    Leiloeiro Público supported this idea  · 
  9. 9 votes
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    0 comments  ·  Feedback  ·  Admin →
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    Leiloeiro Público supported this idea  · 
  10. 11 votes
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    started  ·  0 comments  ·  Feedback  ·  Admin →
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    Leiloeiro Público supported this idea  · 
  11. 44 votes
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    Hi, Taco Piek

    Thank you for choosing tawk.to and for sharing your ideas with us.

    Our Facebook and WhatsApp integrations are already on our future roadmap. We will post updates once the feature has been implemented.

    If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

    You can also email our support line at support@tawk.to

    Alternatively, you can reach me here at nicola.mangulabnan@tawk.to

    Leiloeiro Público supported this idea  · 
  12. 1,253 votes
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    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your suggestions here. We took note of your feedback and integrations with 3rd party apps are currently underworks. Rest assured that our engineers are looking into it and we will update you as soon as it is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Leiloeiro Público supported this idea  · 
  13. 733 votes
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    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your challenge here. Our chat transcript email is currently set to display the GMT 0 timezone. Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Leiloeiro Público supported this idea  · 
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    Leiloeiro Público commented  · 

    GMT - BRAZIL . Include others GMT to be accurate with chat transcripts. Nowadays, there’s a huge Gap between one thing and other.

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