My feedback

  1. 570 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    75 comments  ·  Feedback » Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    Full Slack integration with tawk.to is currently unavailable.

    However, you can set up workflow automation through Zapier.

    For example, you can trigger a specific action in Slack when a chat ends, when a new chat starts, or when a new ticket is created.

    Read more and get started here: https://developer.tawk.to/zapier/.

    This suggestion has been submitted to our engineers and we will post updates once the feature has been approved and implemented.

    Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    An error occurred while saving the comment
    Ram commented  · 

    Listen to the customers!

    An error occurred while saving the comment
    Ram commented  · 

    It is very handy to get notifications and interact through an already installed app, specially that can allow separate channel.

    Managing and installing a separate tawk app is not so smooth experience.

    For example, mine logged out on mobile one fine day without me being notified. I came to know only when customer called my on mobile for not responding to chat

    That is --bad-- customer experience!

Feedback and Knowledge Base