Sergeant Major Kilson

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  1. 15 votes
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    under review  ·  2 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
    Sergeant Major Kilson supported this idea  · 
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    Sergeant Major Kilson commented  · 

    I want to answer chats as soon as possible, and I don't want to have to choose my name as the alias I want (because I'm the only agent...)

  2. 1,464 votes
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    83 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for taking the time to share your ideas here.

    At the moment, we don’t have a direct Chat transfer to another agent. Rest assured that this feature is currently planned and our engineers are working towards its completion. The software upgrade will be posted as soon as it is implemented.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar — https://calendly.com/siennarubio/30min. I’d be happy to help!

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    Sergeant Major Kilson commented  · 

    YES I have to quit the chat and ask another agent to pick it up from the other department.

    Sergeant Major Kilson supported this idea  · 

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