sarfaraz

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  1. Show chat and notification only to agents of selected department

    189 votes
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    24 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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    Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users,

    Thank you for choosing tawk.to and for sharing your challenge here.

    Currently, there is no function allowing you to hide chats from other departments, however, I’ve been advised this feature is on our roadmap.

    Your request is acknowledged and updates will be posted once the feature has been implemented.

    Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    sarfaraz supported this idea  · 
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    sarfaraz commented  · 

    I have created 2 departments 1. sales 2. service. But now all chats are coming to both agents and its confusing. need your support.

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