Vlad
My feedback
5 results found
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605 votes
To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. Full Slack integration with tawk.to is currently unavailable. However, you can set up workflow automation through Zapier. For example, you can trigger a specific action in Slack when a chat ends, when a new chat starts, or when a new ticket is created. Read more and get started here: https://developer.tawk.to/zapier/. This suggestion has been submitted to our engineers and we will post updates once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
Vlad supported this idea ·
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242 votes
To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. We currently don't have an API integration with API.ai chatbot. Our automation or chatbot feature is currently in our roadmap development. Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the comment Vlad supported this idea ·
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250 votes
Admintawk.to (top bird!, tawk.to) responded
To All Our Valued Users, Thank you for choosing tawk.to and for sharing your question here. We have plans to extend this feature in the future. However, it's not available at the moment. We've acknowledged your request and have forwarded it to the dev team. They will work with this suggestion and will add the feature in due course. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
Vlad supported this idea ·
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129 votes
Admintawk.to (top bird!, tawk.to) responded
To All Our Valued Users, Thank you for choosing tawk.to and for taking the time to share your ideas here. Our automation or chatbot feature is currently in our roadmap development. Your request has been acknowledged and updates will be posted once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
Vlad supported this idea ·
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654 votes
To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. Automation and agent allocation is currently on the development roadmap. Our engineers are working on it and updates will be posted once it has been implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
Vlad supported this idea ·
I could build easy bot integration if you'd provide either:
1/ additional javascript API method to get and send message. Like onMessageSent(message)
2/ provide hooks to answer messages
3/ provide javascript API we could use in web dashboard so we can extend the dashboard interface
Then we can hook this to our bot (Amazon Lex)