Skip to content

Clecio

My feedback

2 results found

  1. 1,463 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    148 comments  ·  Feedback  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    To All Our Valued Users, We thank you and appreciate the patience and continued support over the years. As per our development team, we are waiting to roll out a huge update to the architecture of the software in order for this feature to release. As you can appreciate, unfortunately, things don't always go to plan, and other product launches need to be prioritized for the sake of progress. Rest assured, this has already been raised and the update is currently in progress. We will post updates once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Clecio supported this idea  · 
    An error occurred while saving the comment
    Clecio commented  · 

    Good morning as it has the feature of waiting time I think that should put the option for us puts the estimated waiting time and also puts a queue order like so?
    Place a message so look so?

    Please wait until you connect to an agent, Your waiting time and 55:00 Minutes and your position in the queue and 05 something like that would be bank I said even in paid for you to do but refused then it would look great and thank you very much if this refusal came early

  2. 1,019 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    To All Our Valued Users, Thank you for choosing tawk.to and for taking the time to write us your feedback and suggestions. Adding enhanced features for agent feedback is currently under review. Our engineers are looking into it and we will update you once this is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Clecio supported this idea  · 
    An error occurred while saving the comment
    Clecio commented  · 

    It could put when to finalize the chat the client evaluate the attendance of the agent from 1 to 5 stars with options configured by us

Feedback and Knowledge Base