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To All Our Valued Users, Thank you for choosing tawk.to and for sharing your challenge here. Our chat transcript email is currently set to display the GMT 0 timezone. Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the commentArijita Ghosh commented
Yes I agree to this idea because there we need to do the time calculation every time we get a chat transcript by mail. So you are requested to please send the chat transcript in Agent's time format so that it can be understood easily by the Agent.
Thanks in advance...