Anonymous

← Customer Feedback for tawk.to

My feedback

  1. The visitor can see the last chat record

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    24 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

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    planned  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users,

    Thank you for choosing tawk.to and for sharing your ideas with us.

    Great news! We have just released a major update to our chat widget. See our latest release here: https://www.tawk.to/category/updates/

    You can now enjoy the chat widget’s new look and features. This includes showing the visitor’s most recent conversation.

    To learn how to add the “Previous Conversation” card to your chat widget, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    Anonymous commented  · 

    Chat on the movile devices (safari) get closed 3 minutes the after chat is open and you switch to a different app, once you go back to the chat it is closed, and the dashboard show you that "the visitant has left". Since the 95% of my visitants use mobile devices it is a big impact. I hope you can create “never-ending” chat also on mobile browsers.

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