Khan

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  1. 210 votes
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    20 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, thank you for the request, it’s is in our plan to create “never-ending” chat, so on visitor return it would open the same chat with all previous messages.

    Khan commented  · 

    LIVE Chat windows should shows all chat history of visitor and agent. For example if visitor initiated the chat then visitor and agent can see entire conversation that had done previously.

    Khan supported this idea  · 
  2. 20 votes
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    4 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Khan commented  · 

    Yes i agree. There should be endless chat history unless admin or agent remove it. this was we can get to know better our visitors

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