Hi, thank you for the request, it’s is in our plan to create “never-ending” chat, so on visitor return it would open the same chat with all previous messages.Khan commented
LIVE Chat windows should shows all chat history of visitor and agent. For example if visitor initiated the chat then visitor and agent can see entire conversation that had done previously.Khan supported this idea ·
20 votesAdmintawk.to (top bird!, tawk.to) responded
Saw your comment in uservoice about “endless chat”: https://tawk.uservoice.com/forums/228427-feedback/suggestions/34812748-the-visitor-can-see-the-last-chat-record
I will put link in mentioned uservoice to your, so the idea could be reviewed together.
Thank you for your suggestion.Khan commented
Yes i agree. There should be endless chat history unless admin or agent remove it. this was we can get to know better our visitors