Anónimo

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  1. 24 votes
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    under review  ·  4 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
    Anónimo commented  · 

    can't track my visitors on my ECWID store.

  2. 869 votes
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    124 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →

    Hi dear tawkers,

    It’s been a while since this has been visited but we have made several improvements to the widget styling but we know that you want A LOT more.
    No worries, this is still in the plans, we just need to develop a few other important features before we start tackling this.

    Will keep you updated!

    Anónimo commented  · 

    UI is very dated, if you could make something like tidiochat that would be amazing

    Anónimo supported this idea  · 
  3. 127 votes
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    19 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Anónimo supported this idea  · 
  4. 81 votes
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    9 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Anónimo supported this idea  · 
  5. 103 votes
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    23 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

    Hi!
    On mobile we can’t change this behaviour at this time.
    Since the chat is full-screen, it would be bad user experience to interrupt visitor from viewing your website.
    On PC browser trigger will open a chat to show trigger message to a visitor.

    Anónimo supported this idea  · 
    Anónimo commented  · 

    on tidio chat, comm100 live chat, chatra, live chat etc
    there is a bubble that pops out when you invite a visitor to chat.

  6. 138 votes
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    8 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    Hi!
    Thank you for the suggestion!

    Pre-chat form like we have now won’t be good since will cover the chat – so that request title can be kinda misleading when it will be searched by other users, reviewed by us in future.

    We have a request to make “Chat rescuer” trigger with input fields:
    https://tawk.uservoice.com/forums/228427/suggestions/32865964
    But I can’t merge your request into it, since I presume you want any trigger to have input fieds – maybe we can rename your request to sound like “Triggers with input fields” / “Triggers like pre-chat form” or other how you would like it to be.

    We had plans on changing current pre-chat into form of conversation with a bot – in chat bot asks for example visitors name and visitor can type it like he would type a message. But, unfortunately, difficult to say when we can start on implementing such functionality.

    Anónimo supported this idea  · 
  7. 220 votes
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    13 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Anónimo supported this idea  · 
  8. 7 votes
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    0 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Anónimo supported this idea  · 
  9. 7 votes
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    1 comment  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →

    Hi!
    Sorry, checked on the normal browser – there it’s ok.

    Yes, on mobile it’s not fixed yet. I’ll poke developers about it. Thank you for informing us!

    Anónimo commented  · 

    still not fixed, I'm done with you, I'm going to use, Comm100 live chat. I'd rather pay a small fee, and get bugs iron out quickly than a free app, with ZERO customer support.

    Anónimo shared this idea  · 
  10. 11 votes
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    1 comment  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Anónimo supported this idea  · 

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