can't track my visitors on my ECWID store.
Hi dear tawkers,
It’s been a while since this has been visited but we have made several improvements to the widget styling but we know that you want A LOT more.
No worries, this is still in the plans, we just need to develop a few other important features before we start tackling this.
Will keep you updated!
UI is very dated, if you could make something like tidiochat that would be amazing
103 votesAdmintawk.to (top bird!, tawk.to) responded
On mobile we can’t change this behaviour at this time.
Since the chat is full-screen, it would be bad user experience to interrupt visitor from viewing your website.
On PC browser trigger will open a chat to show trigger message to a visitor.
on tidio chat, comm100 live chat, chatra, live chat etc
there is a bubble that pops out when you invite a visitor to chat.
138 votesAdmintawk.to (top bird!, tawk.to) responded
Thank you for the suggestion!
Pre-chat form like we have now won’t be good since will cover the chat – so that request title can be kinda misleading when it will be searched by other users, reviewed by us in future.
We have a request to make “Chat rescuer” trigger with input fields:
But I can’t merge your request into it, since I presume you want any trigger to have input fieds – maybe we can rename your request to sound like “Triggers with input fields” / “Triggers like pre-chat form” or other how you would like it to be.
We had plans on changing current pre-chat into form of conversation with a bot – in chat bot asks for example visitors name and visitor can type it like he would type a message. But, unfortunately, difficult to say when we can start on implementing such functionality.
Sorry, checked on the normal browser – there it’s ok.
Yes, on mobile it’s not fixed yet. I’ll poke developers about it. Thank you for informing us!
still not fixed, I'm done with you, I'm going to use, Comm100 live chat. I'd rather pay a small fee, and get bugs iron out quickly than a free app, with ZERO customer support.Anónimo shared this idea ·