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Peter Nicholson

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    To All Our Valued Users, Thank you for choosing and for reaching out. We currently don't have an integration with Google Analytics. We do, however, have our Google Adwords Tracking integration. Google Conversion tracking can help you see how effectively your ad clicks lead to valuable customer interaction with This article explains how to create a conversion action to track visitor engagement with the widget. You can find the sample code and tutorial here: Note: this code example tracks a new chat as a conversion. If you would like the conversion to occur on some other metric, please refer to our Javascript API: If you have any other questions, require assistance, or just want to talk to someone at, here is our calendar link: We're happy to help!

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    Peter Nicholson commented  · 

    when a customer is online - under the details section, it should show how they reached your site - a paid ad, organic search or direct using your web address. This would help you allocate your leads in terms of marketing expense - as currently Tawk does not integrate with Google Analytics, and im finding the chat function great for conversion.

    Peter Nicholson supported this idea  · 

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