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  1. 114 votes
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    7 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    Our Webhooks support the following events:
    Chat Start
    Chat End
    New Ticket

    For more in-depth information on how our webhooks work, visit our developer portal at https://developer.tawk.to/webhooks/

    We also have JavaScript API documentation where you can invoke a flexible set of methods that may work for your web projects.

    You can check our JavaScript documentation here:https://developer.tawk.to/jsapi/.

    We have a more advanced REST API in the works that will be out once the documentation has been approved.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    me commented  · 

    WEBHOOKs are essential - please integrate!

    me supported this idea  · 
  2. 73 votes
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    3 comments  ·  Feedback » Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for taking the time to share your ideas here.

    At this stage, we don’t have an integration with Twilio.

    You can find our supported integrations here: https://help.tawk.to/category/integrations

    We have taken note of your suggestion and will post updates once the feature has been approved and implemented.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    me supported this idea  · 
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    me commented  · 

    +1

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    me commented  · 

    Yes! This would be an essential integration!

  3. 573 votes
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    75 comments  ·  Feedback » Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    Full Slack integration with tawk.to is currently unavailable.

    However, you can set up workflow automation through Zapier.

    For example, you can trigger a specific action in Slack when a chat ends, when a new chat starts, or when a new ticket is created.

    Read more and get started here: https://developer.tawk.to/zapier/.

    This suggestion has been submitted to our engineers and we will post updates once the feature has been approved and implemented.

    Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    me commented  · 

    SLACK ~ SLACK ~ SLACK ! ! !

    ...let's tawk slack!

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    me commented  · 

    Many Many many chat clients integrate with Slack. Don't fall behind, Tawk! This is essential.

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    me commented  · 

    SSSoooo many small businesses use Slack. Build an integration and you will not only get many more customers interested in Tawk, but the current customer base will be very happy! Give the people what they want. This integration is the only thing holding us back from using Tawk. Lets do this. At the very least, allow the use of webhooks - please!

    me supported this idea  · 

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