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Adam Thomas

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  1. export shortcut

    20 votes
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    4 comments  ·  Feedback » New features  ·  Admin →
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    Adam Thomas supported this idea  · 

  2. Extraction of customer name for shortcuts: example: Hello %visitor.name%, My name is.....

    824 votes
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    69 comments  ·  Feedback » Improvements  ·  Admin →
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    planned  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. The feature allowing users to enhance Shortcut functions with personalization is currently being constructed. Our engineers are working on it, and updates will be posted once it is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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    Adam Thomas commented  · 

    It would be great to be able to create shortcuts that automatically generate a client's name within them.

    For example "Hi [Client Name], how can I help?".

    Adam Thomas supported this idea  · 

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