Anonymous

← Customer Feedback for tawk.to

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  1. Rate agent on chat end

    996 votes
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    82 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

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    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users,

    Thank you for choosing tawk.to and for taking the time to write us your feedback and suggestions.

    Adding enhanced features for agent feedback is currently under review. Our engineers are looking into it and we will update you once this is implemented.

    Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    Anonymous commented  · 

    When the chat has ended and when you show the option:

    Poor
    Good

    and suppose they have entered incorrectly that there is a free input field why the customer thought it was bad?

    Anonymous supported this idea  · 

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