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← Customer Feedback for tawk.to

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7 results found

  1. Add chat button to email copy

    23 votes
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    under review  ·  0 comments  ·  Feedback » New features  ·  Admin →
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    Anonymous supported this idea  · 

  2. Agent Spell Checker - Partner with Grammarly

    87 votes
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    under review  ·  6 comments  ·  Feedback » New features  ·  Admin →
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  3. Please allow custom timezones for offline messages

    34 votes
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    under review  ·  6 comments  ·  Feedback » Improvements  ·  Admin →
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  4. If customer doesn't reply in (amount) mins. Auto Trigger are we still connected message

    13 votes
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    under review  ·  2 comments  ·  Feedback » New features  ·  Admin →
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  5. Invite an agent to multiple sites instead of inviting to each site individually

    13 votes
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    under review  ·  0 comments  ·  Feedback » Improvements  ·  Admin →
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  6. Allow HTML in triggers

    48 votes
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    10 comments  ·  Feedback » Improvements  ·  Admin →
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    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    Hi,


    This is Sienna from tawk.to. Thank you for reaching out.  


    We currently do not have an HTML option for Trigger messages.


    You can, however,share links, videos, and linked images in the widget with widget cards and modify widget behavior in your widget settings.


    Learn more about widget cards here: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards  


    Learn how to modify the widget’s behavior here: https://help.tawk.to/article/change-how-the-widget-behaves-on-your-site 


    If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.


    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Anonymous supported this idea  · 

  7. Have the avaibility to change GMT timezone for chat transcript email

    733 votes
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    170 comments  ·  Feedback » Improvements  ·  Admin →
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    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your challenge here. Our chat transcript email is currently set to display the GMT 0 timezone. Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    An error occurred while saving the comment
    Anonymous commented  · 

    Why would this not be implemented after 6 years? It is such a simple thing to fix...

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