Murat

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  1. 1,047 votes
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    141 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

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    To All Our Valued Users,,

    Thank you for choosing tawk.to and for sharing your suggestion here.

    .json is the current format used by tawk.to when exporting contacts and chat history. However, we are in the process of changing the export format and the new feature will be available soon.

    Alternatively, you can use this tool for file conversion:
    https://www.convertcsv.com/json-to-csv.htm

    Learn more about exporting contacts: https://help.tawk.to/article/exporting-contacts

    Learn about exporting your chat history: https://help.tawk.to/article/viewing-deleting-and-exporting-your-chat-history

    Should you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar — https://calendly.com/siennarubio/30min. I’d be happy to help!

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    Murat commented  · 

    Option to export the chats in excel format, fields like name, contact no, email ID, Message and Time

    Murat supported this idea  · 
  2. 4 votes
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    1 comment  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

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    Murat commented  · 

    yes

    Murat supported this idea  · 
  3. 5 votes
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    1 comment  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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    Murat commented  · 

    yes

    Murat supported this idea  · 
  4. 26 votes
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    under review  ·  1 comment  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →

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    Murat supported this idea  · 
  5. 73 votes
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    3 comments  ·  Feedback » Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    To All Our Valued Users,

    Thank you for choosing tawk.to and for taking the time to share your ideas here.

    At this stage, we don’t have an integration with Twilio.

    You can find our supported integrations here: https://help.tawk.to/category/integrations

    We have taken note of your suggestion and will post updates once the feature has been approved and implemented.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    Murat supported this idea  · 
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    Murat commented  · 

    Yes! This would be an essential integration!

  6. 41 votes
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    under review  ·  5 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →

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    Murat supported this idea  · 

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