Anonymous

← Customer Feedback for tawk.to

My feedback

  1. Adjust Display Position Height of Widget (Desktop and Mobile)

    7 votes
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    0 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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    Anonymous supported this idea  · 

  2. Mobile widget icon size and position

    189 votes
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    24 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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    Admintawk.to (top bird!, tawk.to) responded

    Hi,

    Thank you for choosing tawk.to and for sharing your ideas with us.

    Great news! We have just released a major update to our chat widget.

    See our latest release here: https://www.tawk.to/category/updates/

    You can now enjoy the chat widget’s new look and features on Mobile.

    You can now set the position of the chat widget on a mobile device.

    Follow these steps to change the appearance of the chat widget:

    1. Click the Administration cog in the lower-left corner of your dashboard.
    2. Select Chat Widget.
    3. Under Widget Appearance, select Advanced.
    4. Under Mobile Widget, select your preferred Mobile Widget Position.

    Helpful link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

    At this stage, changing the size of the icon is not available.

    We’re continuing to build out other features and have taken on your suggestions. We will post updates once the feature has been implemented.

    If you have any other questions, require assistance, or just…

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    Anonymous commented  · 

    Like this is so needed.. Everything else is top notch, but the fact that you can't change the size of the mobile widget to smaller is kinda annoying.. But you have to add the relocation in pixels.. because that's the only reason I can't use it right now, cause on the mobile version it block's out so much else on my site, mainly because it's not in the bottom of the page like your desktop version.. If you would have RGBA colors, I could work with it, cause then you can change the opacity to like half and that's half winning already..

    Anonymous supported this idea  · 

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