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  1. 986 votes
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    131 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your request here. The customizing tickets via email feature has already been submitted to our engineers. Rest assured that this feature is planned and updates will be posted once it is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    kirk supported this idea  · 
  2. 123 votes
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    21 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
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    To All Our Valued Users, This is Sienna from tawk.to. Thank you for reaching out. Our Remove Branding Add-on includes customization of the footer in support emails and tickets. However, it does not yet include a feature for adding an email signature. Your request has been acknowledged and updates will be posted once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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    kirk commented  · 

    This is a very important feature that should be standard in any email ticketing system.

    kirk supported this idea  · 

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