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    133 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,,

    Thank you for choosing and for sharing your suggestion here.

    .json is the current format used by when exporting contacts and chat history. However, we are in the process of changing the export format and the new feature will be available soon.

    Alternatively, you can use this tool for file conversion:

    Learn more about exporting contacts:

    Learn about exporting your chat history:

    Should you have any other questions, require assistance, or just want to talk to someone at, here is a link to my calendar — I’d be happy to help!

    An error occurred while saving the comment
    Ganesh commented  · 

    if we have created one specific form in our chat box to get the basic details from our customers like name, email id & contact no. then tawk to should provide option to download that dump in any format (Like excel, word)

    Ganesh supported this idea  · 

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