איש נחמד

← Customer Feedback for tawk.to

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  1. Please add a feature to filter all negative, positive and neutral reviews history. So that we will know why someone has rated us good or bad

    16 votes
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    1 comment  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

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    איש נחמד supported this idea  · 

  2. Time zone settings

    216 votes
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    34 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

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    Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users,

    This is Sienna from tawk.to. Thank you for reaching out.

    Our tickets and email notifications are currently set to GMT+0.

    We’ve acknowledged your request and have forwarded it to the dev team. They will work with this suggestion and will add the feature in due course.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    איש נחמד supported this idea  · 

  3. Take chat to email

    12 votes
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    3 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

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    איש נחמד supported this idea  · 

  4. Customer Feedback Before/After Chat Ending

    517 votes
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    43 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

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    Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users,

    Thank you for choosing tawk.to and for taking the time to provide us with your feedback and suggestions.

    Currently, we have the Sentiments feature in which the visitor can click the thumbs up and down rating in the chat widget as a way of giving their feedback to the chat agent.

    We have taken note of your suggestion and will post updates once the feature has been approved and implemented.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    איש נחמד supported this idea  · 

  5. Artificial Intelligence Bot

    618 votes
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    43 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

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    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    Automation and agent allocation is currently on the development roadmap.

    Our engineers are working on it and updates will be posted once it has been implemented.

    Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    איש נחמד commented  · 

    Automatic response by special word recognition

    איש נחמד supported this idea  · 

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