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9 votes1 comment · Feedback » New features · Admin →Ali IMRAN shared this idea ·
824 votesplanned · Admintawk.to (top bird!, tawk.to) responded
To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. The feature allowing users to enhance Shortcut functions with personalization is currently being constructed. Our engineers are working on it, and updates will be posted once it is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the commentAli IMRAN supported this idea ·
Hi please add the possiblity to customize the message or canned response by the information of the visitor for example
Hello %visitor.name%, i'm%operator.name% how can help you today ? Your phone number is and you selected %visitor.department%.
THE VISITOR VIEW 👇👇👇👇
Hello John, i'm Cathy how can help you today ? Your phone number is 666688666 and you selected Sales Department.
PLEASE ADD MORE TAG FOR EXAMPLE