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Dusan

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9 results found

  1. Two different users are shown as the same users

    3 votes
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    1 comment  ·  Feedback  ·  Admin →
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    Dusan commented  · 

    just pointing out that it happens again

    Dusan shared this idea  · 

  2. Tags are randomly visible / hidden in monitoring screen

    1 vote
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    0 comments  ·  Feedback  ·  Admin →
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    Dusan shared this idea  · 

  3. Socket server did not execute the callback for setAttributes

    23 votes
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    2 comments  ·  Feedback  ·  Admin →
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    Dusan shared this idea  · 

  4. Sync status over all devices

    40 votes
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    under review  ·  8 comments  ·  Feedback  ·  Admin →
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    Dusan commented  · 

    Hey :)
    this seems to be already implemented - it is syncing status over all devices - but there is no option to disable it. When I leave my PC I do not turn it always off - but if I do not turn tawk off then it is ringing all over house if some visitor is writing.

    On the other hand if I change status to offline it will make me offline also on mobile phone.

  5. Icon color is different each time

    3 votes
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    1 comment  ·  Feedback  ·  Admin →
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    Dusan commented  · 

    also there is almost no contrast http://www.clipular.com/c/5245963154489344.png?k=d3y3sC-WAwqQTvqMBFKIfBTRoEM so is almost imposible to tell difference

    Dusan supported this idea  · 
    Dusan shared this idea  · 

  6. Add a clearer indication of which analyst is online on the left hand side of application. The direct messages option is not the same.

    6 votes
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    0 comments  ·  Feedback » Improvements  ·  Admin →
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    Dusan supported this idea  · 

  7. Number of monitoring people is incorrect

    19 votes
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    16 comments  ·  Feedback  ·  Admin →
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    Dusan shared this idea  · 

  8. Screen capture

    458 votes
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    42 comments  ·  Feedback » Add-ons  ·  Admin →
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    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your question here. Screenshots are currently not available in our chat widget. We do, however, offer the Screensharing feature as part of our Video+ Voice + Screensharing Add-on. This Add-on can provide better support when your customer needs help in navigating your website. This is a faster and better way compared to requesting multiple screenshots from your customers. To learn more about our Video + Voice + Screensharing, visit the following links: 1.Video + Voice + Screensharing add-on https://help.tawk.to/article/video-voice-screensharing-add-on 2.Getting started with Video + Voice + Screensharing https://help.tawk.to/article/getting-started-with-video-voice-screensharing If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Dusan supported this idea  · 

  9. Offer more themes for the chat window

    941 votes
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    142 comments  ·  Feedback  ·  Admin →
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    Admintawk.to (top bird!, tawk.to) responded

    Hi, Thank you for choosing tawk.to and for sharing your ideas with us. Great news! We have just released a major update to our chat widget. See our latest release here: https://www.tawk.to/category/updates/ You can now enjoy the chat widget's new look and features. This includes the Widget Cards. You can add any kind of content to your chat widget, including videos, images, and a search bar. It’s like having a mini-website in the chat. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Dusan supported this idea  · 

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