Skip to content

Sébastien

← Customer Feedback for tawk.to

My feedback

1 result found

  1. Disable confirmation email in Ticket system

    65 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    6 comments  ·  Feedback » Improvements  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Admintawk.to (top bird!, tawk.to) responded

    Hi, Filippo Bradaschia

    Thank you for choosing tawk.to and for reaching out.

    You can purchase our Remove Branding add-on to modify the Email footer branding (Message your customers with tawk.to - it’s Free!)

    With Remove Branding, you can modify both the footer text and the URL link.

    Helpful links:

    1. Setting up the Remove Branding add-on:

    https://help.tawk.to/article/setting-up-the-remove-branding-add-on

    2. Purchasing the Remove Branding and white label add-on:

    https://help.tawk.to/article/purchasing-the-remove-branding-and-white-label-add-on

    If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

    You can also email our support line at support@tawk.to

    Alternatively, you can reach me here at nicola.mangulabnan@tawk.to

    An error occurred while saving the comment
    Sébastien commented  · 

    Yes ! It's really important to change that, because 95% of our customers are French, so receiving it in English is weird. So if it's not possible to translate, then why not leave the possibility of deactivating this function?

    Sébastien supported this idea  · 

Feedback and Knowledge Base

(thinking…)