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My feedback
15 results found
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23 votesmg
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73 votes
Admintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. You can check our JavaScript API documentation for a flexible set of methods that may help with your website projects. You can find our JavaScript documentation here: https://developer.tawk.to/jsapi/. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
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39 votes
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3 votesmg
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25 votesmg
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134 votesAdmintawk.to
(top bird!, tawk.to)
responded
Hi, Thank you for choosing tawk.to and for reaching out. We currently have a REST API in the works that will be out once the documentation has been approved. In the meantime, check out our JavaScript API documentation for a flexible set of methods that may help with your website projects. You can find our JavaScript documentation here: https://developer.tawk.to/jsapi/. We've acknowledged your request and have forwarded it to the dev team. They will work with this suggestion and will add the feature in due course. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
mg
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34 votesmg
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9 votes
An error occurred while saving the comment mg
commented
Funny how many ideas on here don't even get a response! I was wondering the exact same thing but it doesn't seem like this is possible? I want to use your software but also worry about ensuring our chat is functional at all times and that my employees are doing what they are supposed to. How can I accomplish this without having to wait for missed chats and losing customers?
mg
supported this idea
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51 votes
Hi,
Thank you for choosing tawk.to and for reaching out.
Our JavaScript API documentation provides a flexible set of methods that may work for your web projects.
You can check our JavaScript documentation here: https://developer.tawk.to/jsapi/.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
mg
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39 votesmg
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10 votesmg
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4 votesmg
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10 votesmg
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6 votesmg
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143 votesAdmintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. I would suggest creating a group chat with your fellow agents to see whether or not they are online. Follow these steps to create a group chat: 1. Click the + sign icon beside the GROUPS name located on the top left side of your Dashboard. 2. Enter the group name and select the property members. 3. To see which agents are online, select your new group under Group Chat. A new window will open showing all of the agents in the group and whether or not they are currently online. You can also create a Group Chat in the TAB SECTION, However, the online statuses of your agents will only appear within the chat conversation. The benefit of creating a Group Chat Tab is that you can chat with other agents without having to exit…
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supported this idea
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agree