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  1. 23 votes
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    5 comments  ·  Feedback » Integrations  ·  Flag idea as inappropriate…  ·  Admin →
    mg supported this idea  · 
  2. 67 votes
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    12 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    You can check our JavaScript API documentation for a flexible set of methods that may help with your website projects.

    You can find our JavaScript documentation here: https://developer.tawk.to/jsapi/.

    Should you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    mg supported this idea  · 
  3. 39 votes
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    under review  ·  4 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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    mg commented  · 

    agree

    mg supported this idea  · 
  4. 3 votes
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    0 comments  ·  Feedback » IOS app  ·  Flag idea as inappropriate…  ·  Admin →
    mg shared this idea  · 
  5. 25 votes
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    7 comments  ·  Feedback » IOS app  ·  Flag idea as inappropriate…  ·  Admin →
    mg shared this idea  · 
  6. 128 votes
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    7 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thank you for choosing tawk.to and for reaching out.

    We currently have a REST API in the works that will be out once the documentation has been approved.

    In the meantime, check out our JavaScript API documentation for a flexible set of methods that may help with your website projects.

    You can find our JavaScript documentation here: https://developer.tawk.to/jsapi/.

    We’ve acknowledged your request and have forwarded it to the dev team. They will work with this suggestion and will add the feature in due course.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    mg supported this idea  · 
  7. 34 votes
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    under review  ·  0 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    mg supported this idea  · 
  8. 9 votes
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    2 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
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    mg commented  · 

    Funny how many ideas on here don't even get a response! I was wondering the exact same thing but it doesn't seem like this is possible? I want to use your software but also worry about ensuring our chat is functional at all times and that my employees are doing what they are supposed to. How can I accomplish this without having to wait for missed chats and losing customers?

    mg supported this idea  · 
  9. 48 votes
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    11 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
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  10. 33 votes
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    under review  ·  0 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
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  11. 7 votes
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  12. 4 votes
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  13. 10 votes
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    0 comments  ·  Feedback » IOS app  ·  Flag idea as inappropriate…  ·  Admin →
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  14. 6 votes
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  15. 140 votes
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    9 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    I would suggest creating a group chat with your fellow agents to see whether or not they are online.

    Follow these steps to create a group chat:

    1. Click the + sign icon beside the GROUPS name located on the top left side of your Dashboard.

    2. Enter the group name and select the property members.

    3. To see which agents are online, select your new group under Group Chat. A new window will open showing all of the agents in the group and whether or not they are currently online.

    You can also create a Group Chat in the TAB SECTION, However, the online statuses of your agents will only appear within the chat conversation.

    The benefit of creating a Group Chat Tab is that you can chat with other agents without having to…

    mg supported this idea  · 

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