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Dany Geller

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  1. 72 votes
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    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your ideas with us. You can export Contacts under the Messaging section. Here's the process of exporting the contacts: 1. Go to Messaging 2. Select the Property 3. Click on Contacts under the Property 4. Click the "download" icon on the top right side You will receive an email to download a .csv file containing the name and email address of all your contacts. Visit this link for more information: https://help.tawk.to/article/exporting-contacts.I If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Dany Geller supported this idea  · 
  2. 403 votes
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    To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. We currently don't have a feature to edit or remove sent messages on active chats. I would recommend creating Shortcuts, or canned responses, for repetitive replies. Setting up Shortcuts saves you time and keeps your responses accurate and consistent. This also ensures that your spelling and grammar are correct. Helpful Link: https://help.tawk.to/article/creating-and-managing-shortcuts If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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    Dany Geller commented  · 

    +1

  3. 733 votes
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    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your challenge here. Our chat transcript email is currently set to display the GMT 0 timezone. Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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