I suggest to create a way to put an script to be loaded on an iFrame that tell the agent app about this iFrame loaded.
To clarify:
I would like to when the visitor opens a modal window using iFrame, this is showed on the agent app like a visited page, but without show the chat window to the visitor in this modal window.

if I have different landing page would be good to have a report url to enter the chat.

It would be great for people using Tawk.to in landings that you can mark the chats with a star or something like that to see that later or count it as good contact.
It will really improve the system

I run a local business and I would like to have a filter that allows me to chat with users on my website from my own area.

For businesses with several local branches in different places in the country, it would be good to have this geopraphic filter for each Team member.

Like if a colleague assigns a ticket to me, i should get an email notification that i have a ticket so i can solve it.

Provide reports for evaluating chat data from business perspective

It is easy if CRM solutions is directly integrated with chat widgets for companies focussing on lead generation. So I would like to know if you can do this then we would like integrate you chat widget on our site

when a user of my site to register on my website to get your name in the Auto-tawk with api

Plugin integration for shopscript CMS - https://www.webasyst.com/
Currently i use this cms for inet shop zebra-online.ru I can test it on our web source

I was wondering, what if you give the possibility to every user to customize their login page to their chat dashboard ?
I mean let the user insert the logo of his company or other features that might make appear the login page more professional , if used by employees

What do you think ?

One of our accounts claim that is very important to know how many seconds take to his staff to respond visitors from question to question. Currently it is only possible to know at what time and minutes visitor asked question and support provided an answer, but not possible how many seconds took from question to answer. Although 40 seconds seem to not be that long, it is an eternity while being behind a monitor... just a thought that should be difficult to add.

The ios must have the option for new visitors yet

When a visitor comes on our website through IOS or Android Mobile, then send notification informing the visitor to download Android or IOS app for better experience.

Something similar to: https://blog.zopim.com/2016/04/13/increase-proactive-engagement/

When we setup triggers, the chat pops up automatically (automatic system message). The problem is that the cursor of the user is not on the chat box, so if the user was typing into another field in the web page, it now writes in the chat box and sometime annoying to the end-user. Would be nice to have the ability to set the cursor NOT to automatically go into chat box after trigger.

A trigger for someone about to shut down the page without passing the succes checkout page, which says 'Not found what you are looking for? How may I help you?'

When a customer sends private information such as last 4 digits of credit card number or security question etc we should be able to create a secure forum for each question we want to ask securely and once we ask them to fill it out and they submit it we will be able to see what they wrote. just so customers feel safe when entering private information :D