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  1. web hosting company in noida

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    1 vote
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  2. Keyboard function for incoming chats

    Would be great to have a keyboard function to answer incoming chats. Press a button and if no other agent has grabbed it, it's yours. There are times when we have a large number coming in and mousing over is inefficient.

    1 vote
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  3. 6 votes
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  4. separate or break out multiple visits from same IP so data isn't skewed.

    chat: separate or break out multiple visits from same IP so data isn't skewed.

    1 vote
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  5. Need to add label before forms field

    You should give feature to add label before forms field & can customize the form

    1 vote
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  6. Allow companies to use any Whatsapp Business Provider

    We offer WhatsApp business API and we have developed our own API to allow customers to send WhatsApps and receive WhatsApps replies. Our software can communicate with many WhatsApp Business partners and can choose the provider based on their cost and business model. We need two or maybe three things 1) a way to call a URL that will push the message to a Tawk agent 2) webhooks that will call our URL when the Tawk agent responds so we can send the response to the WhatsApp Business Partner and to the customer.

    Does Tawk have a way to send…

    18 votes
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  7. "Remove" Agents

    suggest your programmers make a way for the site owner to be able to remove chat agents who no longer are employed or working in any capacity with the organization. at the current time, the individual can choose to leave a group or chat, but there isn't any way to remove them from your dashboard, once you've invited them and they have quit.

    1 vote
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  8. have chat history in excel

    chat history in excel format and not json

    1 vote
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  9. Customer Ban Control

    Can we control who has the ability to "Ban" a customer from chat?
    * Can we create an approval process: If a chat clerk bans a customer the request for review and implementation by a supervisor sends the transcript to the supervisor to approve.

    1 vote
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  10. Quicklink Data


    1. Can we pull the data on our quicklinks to know which are used most often?

    1 vote
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  11. Automatic e-mail response when offline

    Can you add a feature where when someone attempts a chat but the administrator is offline to send an automated e-mail to the client that initiated the chat? Thanks.

    1 vote
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  12. How to activate and watch Crunchyroll Roku channel 2020

    If you are interested to activate the Crunchyroll Roku channel, let us explain the channel activation steps. Begin your search to find the channel. Movies & TV is the channel store category. Its time to collect the channel activation code and provide the code visiting the channel activation portal. To get the help and support to complete Crunchyroll roku activation, please contact our team of network support executives right away +1-855-592-3030 or visit us https://sites.google.com/site/crunchyrollroku

    1 vote
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  13. Message Shortcuts.

    Within the Settings -> Shortcuts.
    You should be able to have a feature "Fill out form", like the "Survey" one.
    But with one where you are able to fill out a form.

    Such as
    "I would need X information before we continue"
    -Name
    -Email Address
    -Phone Number"

    And they would be able to put that information in there.

    9 votes
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  14. Activate Boomerang Roku

    Boomerang TV is one of the most resourceful channels available on the Roku channel store. Then you need to sign in using the credentials and access the store. Choose the Add channel tab and the platform shall get added to your account. Then, tap to open a web browser and navigate to the boomerang.com/activate. Enter the activation code and the channel shall get activated in the process. If you face any issues, call the support team and get them fixed on the right time. For more visit https://www.rokcomlink.net/activate-boomerang-com-roku/

    1 vote
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  15. ticket auto responder

    Would it be possible to add the possibility to desactivate the ticket auto-responder sayin: Your message has been received and is currently being reviewed by our team.
    For your reference, this ticket id is #1234.

    3 votes
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  16. User internal Navigation Tracking

    Can we track users internal navigation, on internal pages which would help us to analyze worth page where peoples stay more.. and also help us to analyze users current status.

    1 vote
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  17. add automated questions-answers duo

    It will be great if you guys add automated questions-answers duo, so when a user asks the question, it gives an automated answer to that particular question saved in the database.

    2 votes
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  18. Sending Ticket via SMS & WhatsApp

    After Creating ticket. Agent can send tickets via SMS & WhatsApp

    1 vote
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  19. Chatbot interactions as first line responder

    ok - any chance that this can be incorporated in the future - having a chatbot that handles first interactions before handing over to an agent - if customer is not happy

    1 vote
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  20. Renew your McAfee Subscription

    Open McAfee.com/activate and login to your McAfee Account.
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    1 vote
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