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  1. There should be a option to rearrange individual choices in the pre-chat forms' multiple and single choice options.

    In the pre-chat form setup area, there should be a way to rearrange the question order, for example, in a multi-choice form there should be a way to move the individual choices in the multi-choice form, same should apply to the single choice forms.

    9 votes
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    1 comment  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  2. Mobile widget activation on breakpoint

    It would and should be a very important feature to define the activation of the mobile-widget via a breakpoint in px - like most, if not all, mobile-designs are currently implemented.

    3 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  3. How can i delete.

    I want to delete the message I sent.

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  4. Change time format for tickets.

    Change time format for tickets. So instead of 1300 we need it to say 1 pm or 8 am. PST time. thx.

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  5. Hide "Chat History" for atendents, only ADM can see!

    So we prevent a seller from seeing the conversation of the other, making it available only for adm for analysis.

    3 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  6. Make an costumer FAQ. like the internal Tawk Knowledge Base

    Make an costumer FAQ. like the internal Tawk Knowledge Base

    2 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  7. save chat history so customers can access the chat again

    The chat history of customers When visitors exit the site, after the visitors intend to buy customers back to the site, there is still chat history. Customers can see what they have previously chat

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  8. 123.hp.com/setup | HP Printer Driver download & setup

    Connect HP printer to network to start 123.hp.com/setup
    HP printer wireless setup manual is here. Read and understand the guidelines clearly to proceed. Troubleshoot errors using the compatible troubleshooting guide. Print a test document to verify print settings.

    Before you begin HP wireless printer setup
    • Connect the hardware to the required slot
    • Find the slot to fix the power cable and USB cable
    • Switch the device ON
    • You can view the device display screen
    • Move to the Settings >Network
    • From your device control panel, select the option, wireless setup wizard
    • Execute the setup…

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  9. Report showing Agent status history

    Report that shows agent status history. For example:
    Available TAWK Hours = 40
    Josh Online 32 Hours Away 8 Hours
    I would use this to make sure agents are participating in using TAWK.

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  10. Triggers with input fields

    My title says everything, we need a chat rescue with email field (as 99% of other live chat on the market)
    Thanks for your work

    3 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  11. please change your privacy policy point so that we can do much more than current. www.dptaxexperts.ocm

    please change your privacy policy point so that we can do much more than current. www.dptaxexperts.ocm

    3 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  12. Let tawk respond on certain words

    Could u add like a trigger on tawk that if a visitor write hi in the chat and no agent is available tawk will answer like hello. I mean with this could tawk respond on certain words people write. i already tried with advanced trigger but tawk wont respond on certain words. this would be very handy

    3 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add phone number in exportable contact report

    Its important information for counting sales, phone number is the best identification but there is no report where this info is located. reporting options is very poor.

    3 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  14. Phone number fields while creating tickets

    New Phone number field while creating tickets so that we can insert client phone number in tickets.

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  15. to i include a person to a group automatically without the admin panel

    I would like to include a person automatically. Right now i can only accept the name and the email.

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  16. NPS form inside a chat window

    I want to be bale to ask for an NPS score inside a chat window.

    3 votes
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  17. Please make us to download the visitor report

    If you people prepare a report where we can get our page visitors will help us to make use of it for our business development and we can serve them instantly

    3 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  18. Need notifications on owner website or admin dashboard to continue the chat rather than to use your own dashboard

    Need notifications on owner website or admin dashboard to continue the chat rather than to use your own dashboard

    just want a notification on my own admin that indicates employee there is a customer who wants to chat
    if is possible to continue the chat on our own dashboard rather than to use yours it will be great and if it contains pricing as well also dont have any issue but i think it needs to have this feature

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  19. Provide the ability to add additional email recipients in a Ticket and have the ability to change the main ticket recipient.

    Can you provide the ability to add additional email recipients in a Ticket and have the ability to change the main ticket recipient.

    1 vote
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  20. i want to use button at the place of radio button kindly helo me regarding this.

    i want to use button at the place of radio button kindly helo me regarding this.

    1 vote
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