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  1. Edit agents in Group Chat

    It would be a great feature to be able to delete or edit agents from the group chat, because our responsibilities change quite often. Especially when colleagues leave and there is no access to the profile anymore, the old agents still show up in group chat.

    3 votes
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  2. tetikleme akıllı telefonlarda ekranın ortasına çıksın

    siteye gelen Ziyaretçiye diyelim ki 10 saniye sonra bir tetikleme mesajı gitti. bu durum sağda görüşme butonunun yanında kırmızı bir yuvarlak içerisinde sayı ile gösteriliyor.

    gerçekte ziyaretçi mesajı görmüyor Dolayısıyla tetiklemiyor .
    "size ilgilendiğiniz bu konuda şu an yardımcı olabilirim " diye bir mesaj gönderdim . ama ziyaretçi bunu görmüyor .

    dıyelım kı ziyaretçi sohbet düğmesinin üzerindeki kırmızı yuvarlak içerisinde 1 rakamını gördü ve tıkladı . o zaman da görüşme öncesi forum devreye gırıyor . forumdaki gerekli alanları doldurmadan hala benim mesajımı görmüş olmuyor .

    Dolayısıyla tetikleme mesajı ekranın ortasına pop up olarak çıkmalı . üzerinde kabul et veya reddet…

    1 vote
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  3. Option to notify if owner/manager if no agents are logged in

    Given the importance of actually having chat agents be online, it would be great if there was an option to escalate the situation to a supervisor/manager/site owner if there are no agents logged in during set "business hours". Notification ideally would be via push-notification in the app and via email.

    (To take it a step further, it would be nice if there was a built in escalation path for these alerts. For example, if no agents are online during business hours immediately notify the "first-line" supervisor, if no agents are online within 15 minutes, additionally notify the manager (or "second-level"…

    3 votes
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  4. Referrer Filtering

    Add referrer filtering on the monitoring page

    3 votes
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  5. 3 votes
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  6. Hide or show email transcription feutures at will. ईमेल ट्रांस्क्रिप्शन सुविधा को छिपाएँ या दिखाएँ।

    It would be nice if we could show or hide the email transcription option of our own free will. We can edit wrong typing while chatting.

    कितना अच्छा होता अगर हम अपनी मर्जी से ईमेल ट्रांसक्रिप्शन ऑप्शन को दिखा या छिपा सकते। चैटिंग के दौरान हुवे गलत टाइपिंग को हम एडिट कर सकते।

    6 votes
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  7. Hide email transcriprio

    In the chat widget which is an option at the top three point on the right side, the email transcription that I want to hide that option. How to do. If there is no option to do this, please make this option available soon.

    Thanks ..

    5 votes
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  8. The possibility to set the greeting in different languages.

    The possibility to set the greeting in different languages, by default in English and for selected pages in the language of the page, e.g. Spanish, Russian, French etc.

    3 votes
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  9. Menu

    I want the customers coming to our website and see different options for a particular field as a drop-down or menu

    1 vote
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  10. 3 votes
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  11. Create a new feature report

    kindly we need to create a new feature to generate full information report about all tickets (Open, Closed and pending )
    due to I am doing every weekly and monthly by manually and it takes me a long time.

    3 votes
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  12. send the first message if there is a pre chat form as a json

    if there is a pre chat form then I need the data that the user will enter to add it to my database so if it's the first message then I need to have it as json object or an array

    3 votes
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  13. Add a remote support so we can access customer pc and trouble shoot. This would be for Pc technicians

    I have a number of sites that utilize chats, many of them i can use here with tawk to under 1 portal. it would be nice if you guys had a remote support feature, basically the customer would click on a link allowing remote support on their PC. Currently i have to use another chat provider for this but it would be great if i could at it here keeping all my services together

    1 vote
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  14. A time ban and a chat bot

    An option so you can ban someone for a certain time. And you could also add a bot

    3 votes
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  15. Email templat Update!

    I would like a feature that allows us to update the email template.

    6 votes
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  16. Is there any api for replying message to customer ? js

    api for replying message to customer from agent

    1 vote
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  17. Fayetteville Roofing Services

    Full Address :
    Rowan St
    Fayetteville, NC 28301 USA
    Phone :
    (910) 390-6371

    Website :
    https://www.roofing-north-carolina.com/

    Business Email :
    info@roofing-north-carolina.com

    Description :
    Fayetteville Roofing Services established and servicing Fayetteville, NC since 1994. We are roofing contractors, centrally located in Fayetteville, NC and remain locally owned and operated since our beginnings. We offer a full line of roofing services.

    Operating Hours :
    09:00-21:00 Mon-Sun

    Category :
    roofing

    1 vote
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  18. Ability to select more than 1 contact and delete all of them

    We need to be able to delete some or all contacts with 1 click instead of manually deleting them 1 by 1. Would be really useful for GDPR. Correct me if im msising something here

    1 vote
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  19. 1 vote
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  20. 0 votes
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