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To report a bug, please write to support@tawk.to describing the issue you are facing with screenshots (if necessary).

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  1. I want add two langauges for my site. spanish and english. please add this

    I want add two langauges for my site. spanish and english. please add this

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Have all properties added up visits on the dashboard. At the moment have to go through them one by one and then it adds up

    Have all properties added up visits on the dashboard.At the moment have to go through them one by one and then it adds up

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. add triggers when a visitor e.g. intends to leave page/site

    Have seen in other chat solutions that they have triggers like opening a chat window if a visitor intends to leave the page - or stays on the same page for a certain amount of time

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Better url parser

    Entering a "(note)" with an URL in the chat dialog includes the closing parenthesis in the URL - e.g.:

    xxxx (get more info on www.example.com/moreinfo)

    makes a wrong link to "http://www.example.com/moreinfo)"

    1 vote
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    1 comment  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there dear tawker,

    What browser and OS are you using?
    Could you please contact our support team? They will gladly help you solve this issue and will inform the development team. You can contact support here: https://www.tawk.to/

    Hope this answers your request.

  5. 1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. 2 votes
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    under review  ·  0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. f

    Needs to make plugins for better access for CMS softwares. we love osclass .

    3 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. I have a Wix site. Would love to use tawk.to but you can't attach the chat window to the bottom of the page.

    Your solution was to create a fixed footer and attach it to that as shown on this website: http://support5412.wixsite.com/tawktest

    However the app Tidio Chat affixes itself to the bottom of the page without the need for a fixed footer (see my website www.cleanthemuk.com). You guys should figure out what they're doing and copy it and then I'll use your chat application.

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Improve the all important desktop notification

    its such a neat service u have , but with big flaw: the desktop notification just flashes for a few sec only. u need to change this surely. else this service loses a lot of its value. so much so it becomes negative for both the user and the customer . difficult to use till this is fixed, else i was planning to install it right way

    7 votes
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    planned  ·  1 comment  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Make it possible to modify the widget for different pages

    For example, when a user is in a page with instructions, I would like the header to say: "Something isn't clear?"
    and for the homepage I would like it to be: "Hey, need help?"

    3 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. color set up

    To be able to assign PROPERTY color if we have more than one PROPERTY set up

    1 vote
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    1 comment  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. have an option to disable the 'Are you sure you want to end this chat?' text when you click the 'exit' button

    have an option to disable the 'Are you sure you want to end this chat?' text when you click the 'exit' button

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. Make chat window like intercm.io.

    If you make the chat window like intercom.io it will be a great product to use.

    6 votes
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    under review  ·  1 comment  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. define a custom permission to configure the chat options in the drupal module.

    Could you define a custom permission to configure the chat options in the drupal module.
    Currently it is set to "administer site configuration" which is too generic"

    3 votes
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    under review  ·  1 comment  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add sounds to notifications relating to Messaging (Ticketing) via web browser on the dashboard.

    By allowing sounds to the messaging
    (ticketing) notifications on the web browser, this alerts the staff member
    fully unlike just having a pop-up on the left hand side that may not even be
    noticed.

    0 votes
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    under review  ·  1 comment  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. Like / Dislike Spam

    Add a checkbox, that will show when users like / dislike the conversation ONLY if its checked. because some people spam those buttons

    6 votes
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    under review  ·  0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. It will be very helpful if you add a feature of automatic reply by joining the ticket just like

    It will be very helpful if you add a feature of automatic reply by joining the ticket just like " Our member will be available soon please wait for 2 mins. Thank you "

    1 vote
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    under review  ·  0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. 2 votes
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    under review  ·  0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Notifications with fast answers

    When we receive a message in windows desktop or mac os X, it will be very great if there was an form to fast answer directly on notification.

    Sometimes we receive a message and we could answer in a fast mode with we don't need to enter on app and answer..

    3 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there Gustavo,

    Thank you for the request. For common responses you can use the shortcuts feature which reduces the time necessary to answer the Visitor.

    Hope this helps.

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