When you select position from the list, popup appears. Now it covers the whole list (by height) and it's uncomfortable.4 votes
It would be great if we could just exclude one particular account from receiving offline notifications.3 votes
Would be good If there is an option of adding a picutre to a trigger do when trigger pops up users can see whom they are about to talk to.1 vote
"Visitor history page" - as a value you put a part of an URL or exact URL that visitor visited during his session.
Example: if visitor was on contact page once, don't ask him if he needs help.1 vote
to please also save the browser type in history with visitor details. As today i need it,. But unable to find it on my chat.1 vote
I was thinking you could make it to where we can move the attention bubble image around to where we would like it.1 vote
Hi there Allen,
Could you please elaborate on what you mean?
We need set to be able to set breakpoints instead of "hide in mobile" option to determine if chat should show or not. Modern tablets have excellent viewports, just as good as the desktop, but is disabled when "hide in mobile". It shouldn't be this way.3 votes
Creating departments are very common and flexible option for visitors to directly communicate with right departments.
There are no any option in your chat software for that to create the departments globally for all configured websites.
And this is very hactick work for vendors to manage departments as per website wise becuase vendor has lots of work already and they are not the proper time for manageing the lots of website and their departments.
So i request you to add this feaute in your chat software as global setting.3 votes
i would like the ability to post two images side by side on the same row.0 votesAdmintawk.to (top bird!, tawk.to) responded
To All Our Valued Users,
Thank you for choosing tawk.to and for reaching out.
At the moment, we can only add one image per block.
Alternatively, you can create a collage with 2 images and upload it as a single image.
We have taken note of your suggestion and will post updates once the feature has been approved and implemented.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
In the chat widget, when the users fill the form with their contacts, it would be nice to have a checkbox for the user to agree to the terms and conditions and subscribe to a newsletter.1 voteAdmintawk.to (top bird!, tawk.to) responded
To All Our Valued Users,
A newsletter subscription form is currently not available in our chat widget.
Alternatively, you can add a link to your form redirecting them to your newsletter site.
1. Using the Pre-Chat form -
2. Customizing the widget header and body cards -
Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.
Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
List all the agents in our team and provide a link to each agent so that the user can choose who they would like to chat with.
This means that with each agent we could write a blurb about their specific speciality so that the user can select the agent who is best qualified to answer their particular issue.0 votes
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