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54 results found

  1. Progressive Web App

    Support for PWA

    1 vote
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    1 comment  ·  Windows app  ·  Admin →
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  2. Windows ARM app

    Support for native ARM application

    1 vote
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    1 comment  ·  Windows app  ·  Admin →
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  3. You can also make the instant visitor animation in the zendeks live support application.

    zendeks company instantly shows the visitors as an animation, I think you can too.

    3 votes
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    1 comment  ·  Windows app  ·  Admin →
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  4. Add a right-click dialogue with cut/copy/paste inside of the Windows desktop application.

    Add a right-click dialogue with cut/copy/paste inside of the Windows desktop application like this: https://prnt.sc/url958

    1 vote
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    1 comment  ·  Windows app  ·  Admin →
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  5. change the axis on the live visitors please

    I am seeing fractional visitor number 2.5??
    also there is no annotation on the time axis
    also every time I go to the dahsboard view (home9 it resets the scale to zero, when it was not zero

    1 vote
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    0 comments  ·  Windows app  ·  Admin →
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  6. cannot scale screen - ctl-minus makes the text tiny but items dont move up

    cannot scale screen - ctl-minus makes the text tiny but items dont move up

    1 vote
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    0 comments  ·  Windows app  ·  Admin →
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  7. How to remove or edit the "We are here" message?

    How can I remove or edit the "We are here" message?

    34 votes
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    68 comments  ·  Windows app  ·  Admin →
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  8. include an option to remove the red dot

    Some clients find the little red dot confusing, as they think they need to reply to something. I know this is just for a message to let them know we're available to talk, but some clients, particularly older ones, don't understand this.

    1 vote
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    0 comments  ·  Windows app  ·  Admin →
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  9. It would be nice if you an automatic reply system instead of a knowledge base

    3 votes
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    0 comments  ·  Windows app  ·  Admin →
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  10. Add the translate function on the chat page

    Customers are all over the world, if you can translate the language into default language, that's would be great, thanks!

    1 vote
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    0 comments  ·  Windows app  ·  Admin →
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  11. hello, it would be great if there was a way for us to modify the chat close X icon when the chat message pops out. Hard to see

    hello, it would be great if there was a way for us to modify the chat close X icon when the chat message pops out. Hard to see for most customers.

    1 vote
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    0 comments  ·  Windows app  ·  Admin →
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  12. It would be nice if the message deletion feature was added by mistake.

    It would be nice if the message deletion feature was added by mistake.

    3 votes
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    2 comments  ·  Windows app  ·  Admin →
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  13. The new interface is inconvenient bother resetting to the beginning

    The new interface is inconvenient
    bother resetting to the beginning

    1 vote
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    1 comment  ·  Windows app  ·  Admin →
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  14. Muting visitor notifications for a specific country

    I want to mute notification for a specific country so that we could pay attention for specified and target country visitors.

    1 vote
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    0 comments  ·  Windows app  ·  Admin →
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  15. I need to export more than 100 messages, how can I do it?

    por favor habiltar un forma de exportar mas de 100 mensajes.

    1 vote
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    0 comments  ·  Windows app  ·  Admin →
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  16. modern original box

    It's been 1 year and still a chat box hasn't changed pehhh

    1 vote
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    0 comments  ·  Windows app  ·  Admin →
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  17. Gelen sohbet çağrılarının birden fazla temsilci online olduğunda hangisi müsaitse ona otomatik ve eşit olarak dağıltılmasını istiyorum

    Gelen sohbet çağrılarının birden fazla temsilci online olduğunda hangisi müsaitse ona otomatik ve eşit olarak dağıltılmasını istiyorum

    1 vote
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    0 comments  ·  Windows app  ·  Admin →
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  18. Chat assignment

    Option for chats to be assigned to each agent in a 1 x 1 shift

    36 votes
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    1 comment  ·  Windows app  ·  Admin →
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  19. Allow availability under reporting to show % of availability during set hours

    Under Reporting on the dashboard the system shows availability of agents in past 24 hours, is there a way of doing this so the percentage figure only comes from set hours. for example, i don't have agency available between 5pm and 8am most days, this will significantly impact my availability percentage.

    1 vote
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    0 comments  ·  Windows app  ·  Admin →
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  20. Gostaria de expandir meu site colocando produtos e outros conteúdos Online

    Representante de vendas

    1 vote
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