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Suggest a new feature or improvement to current ones to make tawk.to the best service available!

To report a bug, please write to support@tawk.to describing the issue you are facing with screenshots (if necessary).

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  1. 1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  2. I don't want the ctrl + u key to work when I click tawk to on my site

    I don't want the ctrl + u key to work when I click tawk to on my site

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  3. Desktop app for customers

    Desktop apps for customers

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  4. Show visitor count in tray

    Rather than just displaying the tawk icon in the tray when minimized, we would like to see the number of current visitors. When you hover over the tawk icon it would be great if it would give some more details information like number of active visitors, idle visitors, chats, etc.

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  5. I put tawk-api on my website but i dont see where i got the massage that people send me!

    I put tawk-api on my website but i dont know where i see the massage that people send to me!

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thank you for choosing tawk.to and for sharing your challenge here.

    To further assist you with your concern, I will need the following details:

    1. The relevant Property ID/website:

    2. Screenshots showing the issue or error message:

    3. Your email:

    4. A contact number (with area code):

    Kindly reply to me at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

    Thank you and hope to hear from you soon.

  6. Disable from woocommerce pages

    Disabling the widget on woocommerce category pages (in the plugin settings) does not work. Contacted your chat support two times but it was useless...

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    This is Sienna from tawk.to. Thank you for reaching out. 

    According to our dev team, if you want to use the plugin’s settings, you need to set the property and widget within the plugin. You can select them in the Account Settings view of your tawk.to Plugin Settings.

    The next step is to remove the widget code that you manually added in to your website.

    I hope this addresses the issue.

    Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

  7. Past online profile log ins

    Hi ,would be nice to have access to the log ins of a profile as to follow up when they have been online

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for sharing your ideas here.

    We currently don’t provide access to agent logins or previous login details.

    Should you encounter issues in accessing your account, you can visit this link to reset your password: https://dashboard.tawk.to/forgot-password.

    If you’re unable to receive the email to reset your password, please check your spam/bulk email folder for the subject “tawk.to account activation”.

    You may also whitelist the following emails on your mail server: noreply@tawk.to and tickets@tawk.to

    Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

  8. Windows Store Application

    tawk.to we want to see in the windows stores as well as in the android and ios stores. It will be more practical to obtain tawk.to from the windows store. we look forward to seeing you in the windows store.

    0 votes
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
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