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  1. How can I Activate cash app card to make cashless payments?

    The cash app provides a virtual wallet that is directly connected to the cash app card. If you have not activated your card then you can activate it now with the help of professionals. Our experts will tell you the exact procedure to activate cash app card. Further you can use this card to make cashless payments at any grocery or other store.
    https://www.cash-appsupport.com/blog/how-to-activate-cash-app-card/

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  2. 5 votes
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    2 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  3. To find out how do I Unfreeze My Cash App Account from the Cash app?

    If I want to Unfreeze My Cash App Account from the cash app. First, enter your email address and password to log in to your Cash app account. However, Click on the profile icon and select the "support" option from the menu. Here, you will have the option to contact the money app support team. So consequently you can make a payment to your friend. You can ask them to unlock your account, or you can visit the website for more information.
    https://www.experts-support.com/blog/how-do-i-unfreeze-my-cash-app-account

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  4. whitelabel video

    When call+video+screenshare addon is enabled, it should be possible to customize domain where the call happens when also branding removal addon is purchased.

    3 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  5. voice replies

    Ability to click microphone button, record a reply and send to the customer as an audio recording like Facebook messenger has.
    This is much faster than having to type replies and provides a friendly experience for the customer.

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  6. Easter theme

    I would like to request for tawk.to chat icon to be customised for Easter theme. Is it possible, please? A basket with Easter Eggs perhaps

    1 vote
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  7. create a best practices guide for HIPAA compliance

    As above. Very helpful for the medical industry.

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for taking the time to share your ideas here.

    At this stage, we are not completely compliant with HIPAA, but all the basics are covered.

    ​We have a lot of users and clients using our chat widget in medical fields such as surgery, dentistry, private practices, hospitals, etc.

    To learn more about tawk.to’s Terms of Service, Data Processing Addendum and Privacy Policy, visit this link: https://www.tawk.to/data-protection

    This section covers the following:
    -GDPR Compliance
    -Sub-processors List
    -DPA
    -FERPA
    -CCPA

    We take your privacy and data security very seriously. All communication between you and your visitors is over SHA-256 Secure Socket Layer and all data is housed on encrypted servers.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min

  8. 40 votes
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    13 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  9. review widget to website

    You can provide a widget facility where we can add our client's google reviews on our website.

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for taking the time to share your ideas here.

    We currently don’t have an integration for Google reviews on our chat widget.

    We can monitor and gather a report of the agent’s performance through our Sentiments feature.

    This is where the visitor can click the thumbs up or thumbs down icon to rate the chat conversation handled by the agent.

    We’ve acknowledged your request and have forwarded it to the dev team. They will work with this suggestion and will add the feature in due course.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

  10. Be able to purchase/get more triggers

    We are trying to automate some answers in our chat using triggers. I've read that a suggestion was already made to get a better bot that could certainly help us, that allows for customers filling out a form and get answers based on that. My only suggestion to this is that either with that option as with the current triggers there is no way to be able to get more then 20 triggers. My suggestion would be that just like the white label you would be able to purchase an upgrade to your account that allows for more triggers/more options…

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    This is Sienna from tawk.to. Thank you for reaching out.

    At this stage, a maximum of 20 Triggers can be added per property.

    Our automation or chatbot feature is currently in our roadmap development.

    Our engineers are working on this feature and updates will be posted once it has been implemented.

    Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

  11. Background video chat

    It would be great if you could change the background in the videochat. For example that you see the company logo instead of the background surroundings.

    3 votes
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    2 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  12. Phone number should be seem with link

    When someone comes website and want to phone number, Phone numbers should be seem with link and redirect call via our number.

    1 vote
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  13. could include the option of positioning the customer in the queue, as we pay for the platform services.

    could include the option of positioning the customer in the queue, as we pay for the platform services.

    3 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  14. Icon change to CI

    Change the Bubble content individual

    3 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  15. Do not display clients / conversations for unselected departments

    When a customer selects the Technical Support department, for example, do not let the Finance department see that person being served at that time, unless they are redirected to the specific department or there is no one online in the desired department

    3 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  16. Integration in Microsoft Teams

    More and more companies are using MS Teams and it would be useful to be able to integrate admin site integrated in Teams

    34 votes
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    2 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  17. mobile devices have a sub menu. Tawkto comes on the menu. Required (margin) code to raise it up

    mobile devices have a sub menu. Tawkto comes on the menu. Required (margin) code to raise it up

    3 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  18. webhook send msg

    Send message to customer

    3 votes
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  19. Ticker able be send more than one email,

    i am able to send one email via ticket only, kindly assist to look on this, so that able to send more than one email in a ticket

    3 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  20. Automated sleep trap

    For small businesses which are trying to go global but cannot invest on support to be available 24*7 online, can there be a feature that there is an automated pre fill form activated from 10PM-6AM and for the rest of 16 hours the customer is directly able to chat (without the form)
    Just to ensure that the clients are not missed when you sleep?

    Also, Awesome service this is tbh!

    5 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
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