Feedback

Suggest a new feature or improvement to current ones to make tawk.to the best service available!

To report a bug, please write to support@tawk.to describing the issue you are facing with screenshots (if necessary).

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

  1. I need to be a Historical report for site visitors date and time Exp : 5pm visitors, 6pm visitors

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  2. Add queue system like https://www.livechat.com/ has :)

    40 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    9 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  3. could include the option of positioning the customer in the queue, as we pay for the platform services.

    could include the option of positioning the customer in the queue, as we pay for the platform services.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  4. Icon change to CI

    Change the Bubble content individual

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  5. Do not display clients / conversations for unselected departments

    When a customer selects the Technical Support department, for example, do not let the Finance department see that person being served at that time, unless they are redirected to the specific department or there is no one online in the desired department

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  6. Integration in Microsoft Teams

    More and more companies are using MS Teams and it would be useful to be able to integrate admin site integrated in Teams

    31 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  7. Background video chat

    It would be great if you could change the background in the videochat. For example that you see the company logo instead of the background surroundings.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  8. Chào bạn, Tại sao tawk không có chức năng xuất danh sách khách hàng ra file excel? Ai giúp tôi với? Trang web của tôi: https://sodovn.com

    sodovn

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  9. webhook send msg

    Send message to customer

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  10. Phone number should be seem with link

    When someone comes website and want to phone number, Phone numbers should be seem with link and redirect call via our number.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  11. Ticker able be send more than one email,

    i am able to send one email via ticket only, kindly assist to look on this, so that able to send more than one email in a ticket

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  12. Automated sleep trap

    For small businesses which are trying to go global but cannot invest on support to be available 24*7 online, can there be a feature that there is an automated pre fill form activated from 10PM-6AM and for the rest of 16 hours the customer is directly able to chat (without the form)
    Just to ensure that the clients are not missed when you sleep?

    Also, Awesome service this is tbh!

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  13. Adding a voice record button to the chat feature

    I want my customers to able to contact me by texting and via voice record. Because some of my clients have a hard time explaining what designs do they want.Also, I would like the feature to be a voice recording button placed beside the texting blank box.This request is regarding the chat widget on my website.( Only voice recording/ I don’t want it to include a video or voice call feature)

    24 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  14. Show the attention grabber offline as well as online and show chat for mobile as well instead of message

    Show the attention grabber offline as well as online and show chat for mobile as well instead of message.

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    3 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  15. Help students with school by live chating

    Help students with school

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  16. mobile devices have a sub menu. Tawkto comes on the menu. Required (margin) code to raise it up

    mobile devices have a sub menu. Tawkto comes on the menu. Required (margin) code to raise it up

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  17. Let your technical department verify that this chat widget can move freely

    Let your technical department verify that this chat widget can move freely

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  18. 能否提供中文简体字的页面，方便中国人去使用

    i want a page use chinese simplified chinese character not the traditional chinese thanks

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  19. İlaheabdullaye

    İlahe1995

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  20. change our own time zone for chat transcript

    change our own time zone for chat transcript

    9 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 6
  • Don't see your idea?

Feedback

Categories

Feedback and Knowledge Base

(thinking…)