Feedback
Suggest a new feature or improvement to current ones to make tawk.to the best service available!
To report a bug, please write to support@tawk.to describing the issue you are facing with screenshots (if necessary).
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5 votes
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40 votes
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could include the option of positioning the customer in the queue, as we pay for the platform services.
could include the option of positioning the customer in the queue, as we pay for the platform services.
3 votes -
Icon change to CI
Change the Bubble content individual
3 votes -
Do not display clients / conversations for unselected departments
When a customer selects the Technical Support department, for example, do not let the Finance department see that person being served at that time, unless they are redirected to the specific department or there is no one online in the desired department
3 votes -
Integration in Microsoft Teams
More and more companies are using MS Teams and it would be useful to be able to integrate admin site integrated in Teams
31 votes -
Background video chat
It would be great if you could change the background in the videochat. For example that you see the company logo instead of the background surroundings.
3 votes -
4 votes
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webhook send msg
Send message to customer
3 votes -
Phone number should be seem with link
When someone comes website and want to phone number, Phone numbers should be seem with link and redirect call via our number.
1 vote -
Ticker able be send more than one email,
i am able to send one email via ticket only, kindly assist to look on this, so that able to send more than one email in a ticket
3 votes -
Automated sleep trap
For small businesses which are trying to go global but cannot invest on support to be available 24*7 online, can there be a feature that there is an automated pre fill form activated from 10PM-6AM and for the rest of 16 hours the customer is directly able to chat (without the form)
Just to ensure that the clients are not missed when you sleep?Also, Awesome service this is tbh!
5 votes -
Adding a voice record button to the chat feature
I want my customers to able to contact me by texting and via voice record. Because some of my clients have a hard time explaining what designs do they want.Also, I would like the feature to be a voice recording button placed beside the texting blank box.This request is regarding the chat widget on my website.( Only voice recording/ I don’t want it to include a video or voice call feature)
24 votes -
Show the attention grabber offline as well as online and show chat for mobile as well instead of message
Show the attention grabber offline as well as online and show chat for mobile as well instead of message.
8 votes -
Help students with school by live chating
Help students with school
3 votes -
mobile devices have a sub menu. Tawkto comes on the menu. Required (margin) code to raise it up
mobile devices have a sub menu. Tawkto comes on the menu. Required (margin) code to raise it up
3 votes -
Let your technical department verify that this chat widget can move freely
Let your technical department verify that this chat widget can move freely
5 votes -
能否提供中文简体字的页面,方便中国人去使用
i want a page use chinese simplified chinese character not the traditional chinese thanks
7 votes -
İlaheabdullaye
İlahe1995
3 votes -
change our own time zone for chat transcript
change our own time zone for chat transcript
9 votes
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