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  1. Chats Selector

    Hey! We're a small business trying to grow.
    We were thinking in adding a new feature that would take part in chats.
    Admins could see all the new and already existing chats, while Agents can only see the chats that Admins have set them.
    For example, I open a ticket saying I want to order an online coaching. The admin would be the one who only gives support and distributes the customers. In that case, when the customer pays, the admin would pass the chat to an agent, and the agen will be able to chat, but not to read…

    45 votes
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    2 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  2. Adding a voice record button to the chat feature

    I want my customers to able to contact me by texting and via voice record. Because some of my clients have a hard time explaining what designs do they want.Also, I would like the feature to be a voice recording button placed beside the texting blank box.This request is regarding the chat widget on my website.( Only voice recording/ I don’t want it to include a video or voice call feature)

    10 votes
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    2 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  3. Integration in Microsoft Teams

    More and more companies are using MS Teams and it would be useful to be able to integrate admin site integrated in Teams

    9 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  4. Add queue system like https://www.livechat.com/ has :)

    4 votes
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    3 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  5. for voice and video add on - be able to setup so that it is controlled only by chatter and not the customer

    right now if you buy this add on, the customer sees video and voice icons and can start the call that way, but we want it under chatter control, so a normal chat starts and the agent can turn it into voice, video, or share screen - perhaps with customer permission.

    9 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  6. Activate Freeform channel using the page freeform.com/activate

    The channel activation steps are here for your reference. Add the channel, collect the activation code, and then provide the code visiting the activation page. For help and support to complete the channel activation, you contact our network support. Fixing the channel activation error is important. Hence, suggest using the compatible troubleshooting guide https://www.roku-customer-service-phone-number.com/freeform-com-activate/

    1 vote
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  7. Feature to get the report of all visitors on my landing page, How many times and on which page/URL they visited.

    Hi, There must be an option/feature to get the report of all visitors on my landing page, How many times and on which page/URL they visited.

    3 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  8. Chat Login Time

    Please add a feature by which company can monitor when does chat agent is logging in. like at what time chat agent has logged into

    3 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  9. Chat Login Time

    Please add a feature by which company can monitor when does chat agent is logging in. like at what time chat agent has logged into

    3 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  10. Chat appointment shedule; so customers can book an apointment for a chat / video chat

    if the customer does not have time at this moment, of wants to plan a video chat with a technical support, it would be nice if het can book an appointment at the moment for the video chat.

    3 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  11. Extended Essay Topics

    Hi guys. I have a question. I want to find qualitative essay topics. My friends recommend me https://exclusive-paper.net/blog/how-to-write-an-extended-essay.php. Do you know anything about this service?

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  12. can we edit or delete a message after we sent it while messaging ongoing ? we are human so sometimes we can write wrong/missing things :)

    İ want to edit or delete my message while im chatting with my customers on tawkto.

    17 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  13. Allow agents to send gifs

    Please include the ability for agents to send gifs to their customers in chat, we had this on our previous chat system and you wouldn't believe the positive response we got from utilizing them!

    We just switched over to Tawk and we're missing them a lot.

    /sadpanda.gif

    17 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  14. Show the attention grabber offline as well as online and show chat for mobile as well instead of message

    Show the attention grabber offline as well as online and show chat for mobile as well instead of message.

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  15. trigger

    It would be nice if we can have unlimited triggers or minimum 100 triggers, no matters if we need to pay any additional fee for that

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  16. Provide a platform for bulk emailing so that users can send daily emails to their subscribers.

    Provide a platform for bulk emailing so that users can send daily emails to their subscribers.

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  17. Alidjsjddjdj1122@gais.com

    Alrjfirjrjrrjfjejw

    2 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  18. screensharing only

    It would be nice to be able to disable voice on screensharing or as a seperate feature.

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  19. Crackle Channel activation

    If you do not know how to watch Sony crackle on Roku, let us explain the Crackle Channel activation steps in detail.

    To start with, choose the best device
    Move to the category, Movies, and TV 
    Add the channel once the search results popup
    Collect the code and then visit the page, sonycrackle com activate
    Pick the entertaining shows to stream on Crackle channel.

    If you are excited to stream Crackle Channel shows, check if any of your favorite shows are in the list below. 

    Fantasy Island
    All in the Family
    The Black List

    Start streaming, and you will never feel bored. For…

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

  20. to integrate tawk with salesforce and mulesoft

    to integrate tawk with salesforce and mulesoft

    3 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
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