Hi guys,

It would be nice if you can throw in some text editing tools.

Like bold, italic, maybe even bulleting etc.

Also to add, can you make a trigger message box in administration bigger or allow us to expand it (slider). It's bit uncovinient to write and edit content.

İ want to edit or delete my message while im chatting with my customers on tawkto.

Please include the ability for agents to send gifs to their customers in chat, we had this on our previous chat system and you wouldn't believe the positive response we got from utilizing them!

We just switched over to Tawk and we're missing them a lot.

/sadpanda.gif

Have a pop up or link in the chat back where a potential client can request a consultation

The Suggestion is not related to improving the Chat system. According to me you guys are doing a great job .

I am giving you a 'new suggestion' - a new idea or business plan -
Please start creating submission forms or advanced forms for websites to integrate on our websites for free or at a nominal fee.

Like there are many in market like 123formbuilder.com

and jotform.com but they are expensive.

Please do consider this new idea.

Direct Chat Link - great idea! easy to set up, but NEEDS TO BE HTTPS:// people wanting to embed payment links in this chat are otherwise faced with challenges and skepticism from customers on an unsecured link.

Change automatic ticket response! Urgent! (Language and Text!)

URL:
https://www.perthsecurityservices.com.au/
Keyword:
security guards
description;
Award winning Perth security company, nationally accredited security training with over 30 years experience. Phone us on 08 9335 5660 or visit our website.
Full Address:
4/20 Stack St
Fremantle,WA,6160
Phone:
(08) 9335 5660
Business Email:
operations@perthsecurityservices.com.au

It would be good if you could also change the color of the finished message icon, so the personalization of chat severity more professional for users.

Provide Monthly Round up Report something similar to the weekly round up.

A place to store URLs for quick actions to direct vistors

Tab Button like Trigger in the start of a chat to quickly answer the customer queries . it will help alot for a quick response.

I would like to have recording add ons added on Video + Voice + Screensharing so we can review it later on for complex conversations

would be great to get a additional option to add 100+ triggers

we need boot system

if we buy the widget of call and video chat it can be configurated? that only our agents can make the calls but not the client side

AUDIO call: It would be good if you could configure the sound that plays on the client when the call is initiated by the chat agent and not the client. Currently, there is only a very soft Kclick sound on the client, which is hardly noticeable. The ringtone on the other hand is perfect for an incoming call