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Suggest a new feature or improvement to current ones to make tawk.to the best service available!

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  1. Allow agents to send gifs

    Please include the ability for agents to send gifs to their customers in chat, we had this on our previous chat system and you wouldn't believe the positive response we got from utilizing them!

    We just switched over to Tawk and we're missing them a lot.

    /sadpanda.gif

    17 votes
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  2. Alidjsjddjdj1122@gais.com

    Alrjfirjrjrrjfjejw

    2 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  3. for voice and video add on - be able to setup so that it is controlled only by chatter and not the customer

    right now if you buy this add on, the customer sees video and voice icons and can start the call that way, but we want it under chatter control, so a normal chat starts and the agent can turn it into voice, video, or share screen - perhaps with customer permission.

    4 votes
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  4. 13 votes
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  5. Ideia

    Olá. boa tarde!
    quando existe uma fila no atendimento do chat, seria interrssante mostrar para o cliente, que ele será o proximo da fila.

    1 vote
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  6. D & L Pressure Washing Cleveland

    Website
    http://www.dlpressurewashing.net/
    Keyword
    Pressure Washing
    Power Washing House Washing Roof Cleaning Gutter Cleaning
    Description
    D & L is a Local Georgia business dedicated to providing high value to our client and neighbors. We’re the preferred pressure washing contractors for both residential and commercial clients. We offer a wide variety of Residential & Commercial exterior cleaning services to fit your cleaning needs, so please reach out and allow us to give you a FREE Estimate!
    Address line 1
    258 arrowood rd
    Cleveland GA
    30528
    Primary phone
    (678) 316-3824
    Monday hours
    00:00-24:00
    Tuesday hours
    00:00-24:00
    Wednesday hours
    00:00-24:00
    Thursday hours
    00:00-24:00
    Friday…

    1 vote
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  7. 2 votes
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  8. Text editing for triggers

    Hi guys,

    It would be nice if you can throw in some text editing tools.

    Like bold, italic, maybe even bulleting etc.

    Also to add, can you make a trigger message box in administration bigger or allow us to expand it (slider). It's bit uncovinient to write and edit content.

    6 votes
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  9. Google Voice Widget (discontinued) landline call over the widget.. it basically dials both parties at the same time.

    Google voice widget had a "click to call" where by clicking the widget it automatically dials both parties on ladnline. there should be some vaue in it.

    1 vote
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  10. 918kiss slot

    Claim free credit

    3 votes
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  11. Mandate pre chat in the form

    pre chat form on mobile site method change to same of desktop pre chat form method

    1 vote
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  12. 4 votes
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  13. 1 vote
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  14. Add the Feature of downloading the number in contacts

    Just add the contact info while downloading the Contacts

    1 vote
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  15. Allow the ability to add chat sign off signature line that would allow for a link to Google Review

    Would like to have a button to sign off of chats that would give the customer a link to our Google Review page. Something like this.

    Thank you for chatting with Newline Trophy

    Happy with our service?
    Please click the link below to add a review to our Google review page
    Google Review (LINK HERE)

    1 vote
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  16. Bakers Kitchens Ltd

    Address
    108 Orchard Rise West
    Sidcup, Kent, DA15 8SZ, United Kingdom

    Phone Number
    0800 458 8277

    Business Email
    info@bakerskitchens.co.uk

    Website
    https://www.bakerskitchens.co.uk/contact/

    Description
    Bakers Kitchens offer high quality handmade kitchens at affordable prices. We are happy to just supply your bespoke kitchen or completely manage your project from design right through to installation. We offer a free no obligation site visit and design service.
    - Free Design Service
    - Bespoke units and doors
    - Granite worktops
    - Quartz worktops
    - Appliances
    - Installation
    - Plumbing and electrics
    We have over a hundred door sample with many different styles from traditional kitchens…

    1 vote
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  17. A Trigger or Widget in the chat box where a potential client can request a consultation

    Have a pop up or link in the chat back where a potential client can request a consultation

    4 votes
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  18. Como a plataforma tem possibilidade de mais de um atendente, para ser mais organizado. Poderia criar um método de fila ou ordem de atendi...

    O app é muito bom, mas poderia melhorar neste requisito, pois faz total diferença essa organização, de mais de um atendente, seria viável até para o cliente não ter mais de um atendente falando ao mesmo tempo.

    1 vote
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  19. chat

    The Suggestion is not related to improving the Chat system. According to me you guys are doing a great job .

    I am giving you a 'new suggestion' - a new idea or business plan -
    Please start creating submission forms or advanced forms for websites to integrate on our websites for free or at a nominal fee.

    Like there are many in market like 123formbuilder.com

    and jotform.com but they are expensive.

    Please do consider this new idea.

    4 votes
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  20. IFIXHUB - Tech Repair Mac PC Computer iPhone

    Address:
    1820 W MockingBird Ln
    Dallas, TX 75235
    Website:
    http://www.ifixhub.com
    Phone:
    972-200-4445
    Business Email:
    ifixhubdallas@gmail.com
    Description:
    ifixhub independent Tech Repair Company is Located on North Texas off Mockingbird Lane in Dallas .Cellphone ,Computer & Tablet. We Fix it all! We Provide Service For Residential & Business Clients .we offer IT Services ,Computer Repair & Data Recovery Services Apple Macs, Mac Service ,iMac Hard Drive Upgrade & Data Recovery ,MacBook Battery Replacement , MacBook Air SSD Upgrade ,Mac Computer Repair ,MacBook keyboard replacement Dallas, Apple data recovery , Apple logic board repair ,Mac Hard drive repair ,Mac Pro ,Mac Mini ,apple…

    1 vote
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