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  1. for voice and video add on - be able to setup so that it is controlled only by chatter and not the customer

    right now if you buy this add on, the customer sees video and voice icons and can start the call that way, but we want it under chatter control, so a normal chat starts and the agent can turn it into voice, video, or share screen - perhaps with customer permission.

    18 votes
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    2 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  2. The chat content and form contain the user's geographic location, which can quickly understand the customer's location to facilitate quotati

    The chat content and form contain the user's geographic location, which can quickly understand the customer's location to facilitate quotati

    4 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  3. Restrict to alias to enter in his/her chat only

    Restrict to alias to enter in his/her chat only

    3 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  4. Video and voice add-on included Branding Removal

    Will be cool offer, with the purchase of video and voice add-on, including the Branding Removal ability as a type of package of offer.

    6 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  6. Checkout without other platforms

    add to checkout money (when will be relase selling addon) on master or visa card (maybe with account number) without other platforms look like paypal,skrizza, and others

    3 votes
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    3 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  7. Feature to get the report of all visitors on my landing page, How many times and on which page/URL they visited.

    Hi, There must be an option/feature to get the report of all visitors on my landing page, How many times and on which page/URL they visited.

    3 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  8. 20 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  9. Allow agents to send gifs

    Please include the ability for agents to send gifs to their customers in chat, we had this on our previous chat system and you wouldn't believe the positive response we got from utilizing them!

    We just switched over to Tawk and we're missing them a lot.

    /sadpanda.gif

    18 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  10. Chat appointment shedule; so customers can book an apointment for a chat / video chat

    if the customer does not have time at this moment, of wants to plan a video chat with a technical support, it would be nice if het can book an appointment at the moment for the video chat.

    3 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  11. screensharing only

    It would be nice to be able to disable voice on screensharing or as a seperate feature.

    1 vote
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  12. to integrate tawk with salesforce and mulesoft

    to integrate tawk with salesforce and mulesoft

    3 votes
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  13. Please make the custom DIRECT CHAT LINK SSL https:// secured

    Direct Chat Link - great idea! easy to set up, but NEEDS TO BE HTTPS:// people wanting to embed payment links in this chat are otherwise faced with challenges and skepticism from customers on an unsecured link.

    12 votes
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  14. mail list export to exccels

    if a customer shares his name and mail id then how can I export this name and mail id list to excel for future communication to that custome.if i can't export the mail id then how can i send mail to my potential customers?

    1 vote
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  15. Add permissions panel in Video Call addon where we can allow only specific clients who are willing to pay consultancy fee

    How can we allow anyone to make a video call to us without paying any penny and just for fun? Video call services should have a complete dashboard with permissions panels for specific clients who will willing to pay the consultancy fee in our business. This is completely Insane to allow all people for video calling. I am damn interested to buy your video call services for a long time but please change the things and add these features.

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  16. I need to see if the chat can give me the option of being able to take a survey at the end of the conversation for statistics of satisfactio

    I need to see if the chat can give me the option of being able to take a survey at the end of the conversation for statistics of satisfaction to the client's requirement

    3 votes
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  17. Add the Feature of downloading the number in contacts

    Just add the contact info while downloading the Contacts

    1 vote
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  18. having space between two word in shortcut

    It is better to having space between two words when I create a new shortcut

    1 vote
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  19. Timed chat after so many minutes of what a customer chooses, the time runs out and a bell sounds letting them know then they decide if they

    Customer goes on chat, picks how long they want to chat for a package. 5 minutes, 10 minutes, 45 minutes etc. At a certain price. once time is running out there is a bell sound letting the customer know so they can decide to continue at regular rate.

    3 votes
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  20. 5 votes
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