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Suggest a new feature or improvement to current ones to make tawk.to the best service available!

To report a bug, please write to support@tawk.to describing the issue you are facing with screenshots (if necessary).

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  1. Department Chat Volume Count Option has disappeared in reporting!!!

    Please make sure to bring back the old department volume count back. Its very important. How would an organization keep the records and work on their future efficiency. This feature was available couple of weeks back. So i think it would not be hard to bring back the old script.
    I request the fellow tawk developers to look into this matter and bring back the volume count for department heads as well.
    Hoping for a prompt and helpful response. Thank You!

    13 votes
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    3 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  2. Intergration into Microsoft Teams

    Offer an app or bot integration for Microsoft Teams

    41 votes
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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add to Yandex Dialogues

    Integration with "Yandex Dialogues" - it's very relevant for Russian market. And many online consultants already have this functionality

    101 votes
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    13 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    Добрый день!
    Интеграция в Яндекс Диалоги будет сделана, когда будет возможность направить ресурсы на эту задачу.
    На текущий момент у нас нет предполагаемого срока, когда это будет возможно.

    Мы в курсе о популярности этой идеи, так как получали запросы о ней не только здесь, но и фиксировали их через наш чат тех. поддержки, через заявки на нашей почте и понимаем, что это востребованная интеграция, несмотря на малое количество голосов здесь.

  4. Pathway Realty LLC

    Address
    5377 Rendon Rd,
    Fort Worth, TX 76140
    Phone Number
    817-832-3514
    Business Email
    julie@pathwayrealtyllc.com
    Website
    http://www.pathwayrealtyllc.com/
    Business Description
    Residential Realestate Brokerage
    Category
    Residential Realestate Brokerage
    Owner name
    Julie Simmons

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  5. As i can see, no SMF Forum plugin available.

    Why not do Plugins for the major Forum's?

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  6. Triggers do not work on mobile or tablets, but do work perfect on Desktop

    Triggers do not work on Mobile or tablets, but they do work perfect on Desktop. Do you know this?

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  7. Is there a webhook if a ticket is updated or closed?

    When I get it right I can create a webhook for a new ticket.

    Would be great if there is any way to create a webhook for every action.

    And I support the idea to have a pretty json api for all tickets with all properties and msg.

    Thanks

    Alex

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  8. Best Construction Haiti LLC

    Business address:
    Meyotte 37 #48
    Pétion-Ville
    Haiti
    Business phone:
    50939103838‬
    Website :
    Www.bestconstructionht.com
    Description:
    If you can dream it, we can build it. “ Si ou kapab reve’l, nou kapab bati’l “
    Keywords:
    Construction, material construction sale, construction in Haiti, build in Haiti, Homesale, Home Rent, Equipment Rent, Camera Installation, Panel Solar Installation, Land sale.

    Category : Construction
    Business e-mail:
    bestconstructionllc1@gmail.com
    Business owner :
    Sanaud Lexis
    Business manager :
    John Louis

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  9. Norwegian Cruises

    Business address :
    28 ,Ground Floor ,Tricity Plaza,Peer mushalla
    Mohali, Punjab 140603
    Business phone :
    01762 517 992
    Website :
    https://norwegian-cruises-cruise-agency.business.site/?m=true
    Description :
    Cruise Agency
    Keywords ;
    norwegian cruise line , norwegian cruises
    Category :
    Cruise agency
    Pa-yment Methods : Cash/Card/Credit
    Hours open : 24 hours
    Business e-mail :
    customercare@antilogvacations.com
    Business owner :
    Antilog Vacations

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  10. AmeriSleep Adjustable Beds Denver

    Wesbite:
    https://www.amerisleep.com/retail/lone-tree-park-meadows
    Full Address:
    8401 Park Meadows Center Dr #1125
    Lone Tree, CO 80124
    Phone:
    (303) 729-2221
    Descriptions:
    Amerisleep's showroom is conveniently located at Park Meadows in Lone Tree, CO. Experience the supportive comfort of our innovative memory foam mattresses and adjustable beds, find your perfect combination, then enjoy better sleep at home.
    Keywords and Tags:
    Mattress Store Denver, Mattress Denver, Adjustable Beds Denver, Mattress Sale Denver, Mattress Sales Denver
    Suggested categories:
    Mattress, Furniture, Home
    Timing:
    Monday - Saturday
    10 am - 9 pm
    Sunday
    11 am - 6 pm
    Business Email:
    parkmeadows@amerisleep.com
    Social Pages:
    https://www.facebook.com/amerisleep
    https://twitter.com/amerisleep
    https://www.instagram.com/amerisleep/
    https://plus.google.com/+Amerisleep
    https://www.pinterest.com/amerisleep/

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  11. Allow different Slack channels to be notified depending on department selection.

    I want to notify different slack channels i.e. sales if a customer has a sales enquiry or support if it's a support enquiry. Right now we can't pull the department type to Zapier even just to let them all see it so the appropriate person can respond.

    3 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  12. App for Wix App Market

    My suggestion is to add an app for the wix app market.

    Then there are no bugs anymore and
    because now, the widget is hidden on mobile phones.
    There isn't any possibility to show it on mobile phones because of html.

    28 votes
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    5 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  13. Display widget based on user type

    It would be useful if we could disable the widget for specific user types within WordPress.

    IE: Disable widget for admins.

    3 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  14. Flutter integration

    An android sdk would be nice, but creating a package for Flutter would be even better.

    18 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  15. integrate own data base

    Integrate the own data base to tawk kit is help full for users to create there own data

    3 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  17. see the email attribute onChatStarted

    I need to see the email attribute onChatStarted to find in my DB more info of this user and show in the screen.
    It's Possible?

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  18. please consider supporting screen-share (for agents) on the most commonly used browsers, Chrome (and ideally Firefox too)

    As of July 2019, ~48% of web visitors use Chrome, 31% Safari, 12% Firefox, 6% IE, and <3% Edge. For ease of interaction with our customers and the use of the screen-share we request support for the top 3 (Chrome, Safari and Firefox) instead of the bottom 2.

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  19. Feature chat is not align don’t look good is to large

    Feature in mobile to chat is not align don’t look good and profesional you need to do small for mobile feature

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  20. vpn chat block need to arrive, come with vpn and engage in chat

    vpn chat block need to arrive, come with vpn and engage in chat

    1 vote
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