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  1. sms interface

    I was looking for something like tawk but that I could set up a phone number to text the incoming comment/question and then the recipient could just text in reply. That way I could manually change the number for whoever is on call (or better yet, maybe the software would let me set a schedule for who is on call).

    2 votes
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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  2. 2 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  3. Send data in different languages depends on current language to different chats

    Could be nice if the chat send data in different languages depends on current language of (Wordpress) multi-language website to different chats.

    1 vote
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  4. Could we send from Wordpress form answers directly to the chat?

    Could be nice send from Wordpress form answers directly to the chat.

    1 vote
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  5. Integrate with MS Teams

    Can we develop a feature to integrate with MS Teams and Slack please

    1 vote
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  6. want to see a direct http call initialisation method

    If I don't want to use widget at all, I just want to make a one-liner URL which will "ring" me on tawk and that's it, there is no need to response to the user. Of course the URL should embed the basic info such as name/email/comment in the URL, this way I can use my custom program to call the URL which can then ring me on tawk with the basic info

    1 vote
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add phone and city too in visitor info (right now SDK ask for only email and name)

    TawkVisitor({
    this.name,
    this.email,
    this.hash,
    });

    i am requesting to add phone and city ,so that i can add stored phone and city in tawk to on load.

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  8. Does tawk support backend integrations where we use a different chat widget?

    Looking for something like a websocket or long-polling API so we can use our chat widget as the UI that customers see, but integrate with tawk so if the bot cant help the customer, we escalate to a human agent

    1 vote
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  9. Which is the best in-app chat api for gaming app ?

    Hello Tawkers

    I am planning to build an gaming app with players communication with in app, so i'm started to search in-app chat api providers but can't select one from tons of apis like PubNub, MirrorFly Pusher, Getstream, Socket.io, Cometchat vs..

    What will be my app is, anonymous users will open chatrooms with some titles, and will start talking inside. I dont need messages to be keeped long time and just need user presence as an extra feature (will show user joined or left etc). I want a design exactly like periscope (without video stream of course) and dont have…

    1 vote
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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  10. auto chat greeter for yalla and star chat like apps

    idea is to have an automated greeting messages for each and every id that enters in the voice chat room
    i have a room on yalla and star chat i am looking for automatic greeting message for each and every id that comes in to the room

    1 vote
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  11. 1 vote
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  12. integrate confluence for KB

    integrate confluence for KB

    3 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  13. Adding Phone Number Fields in the Zapier editor

    I haven't seen a Phone Number field in the Zap editor. I want to create a new contact on my CRM when someone submits the pre-chat form on my website. As for now I only able to pass name and email but not phone number.

    9 votes
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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  14. Attaching images to shortcuts

    Please consider this feature as it could be very time-saving for any customer service agent who sends lots of pictured tutorials with shortcuts. that way I wouldn't have to browse my gallery always for finding the right picture.

    Thanks! one of the best platforms out there

    3 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  15. Assistants for multi sellers platforms

    Ok i have a ecommerce where is present many vendors; should be great create a department for vendors where the super user assign the tikets to the vendor, in this way opening a private channel form customer to vendors that sholud be a Assistant Assigned at specific Department. In the same time this type of assistant shold be a lower level of access to system, where could be see only the chat assigned

    1 vote
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  16. have an option to integrate customer lists to Klaviyo / Active Campaign and Facebook & Google Ads

    This would be so useful as you can retarget EVERYONE once you've captured their data.

    1 vote
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  17. Creating interactive widget

    We are looking for special widget who can attract customers when entering on our page.
    It's so important to give them direction in order to start conversation.

    So is it possible to create a widget who can moove like this one on this website :

    https://sante.journaldesfemmes.fr/fiches-maladies/2667643-carte-covid-19-france-zone-rouge-couleur-departement-20-km-ile-de-france-temps-reel-monde/

    1 vote
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  18. How to get the Tickets and Chat conversation from TAWK to our own application?

    We have a Custom Built CRM application and we need to fetch the Tickets and Chat conversation from tawk,
    I could see the Javascript API is pretty basic.
    How to achieve this? Using Zapier ?

    1 vote
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add integration to search for Zendesk articles in Knowledge Base

    Add integration to search for Zendesk articles in Knowledge Base using their API.
    Would be great to answer support questions by searching knowledge base articles and provide the link

    3 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  20. Einbindung von Wordpress (z.B. Ticket Seite bei Wordpress, Worpress User als Agents,...)

    Einbindung von Wordpress (z.B. Ticket Seite bei Wordpress, Worpress User als Agents,...)

    3 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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