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  1. to help me on turn off email notification

    I can not turn off the email notification. I can not click on the email notification button. Please on the side par, please help

    1 vote
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  2. You should provide SDK to add live chat to app

    You should provide SDK to add live chat to app

    9 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  3. We should be given an API by which we can keep a record of Chats

    We should be given an API for PHP by which we can keep a record of Chats such as how many chats received today, weekly, and on a monthly basis along with how long it goes so, we can better manage our employees!

    We need this API to see the details on our own website as other details available there too such as calling software, emails, and other integrations, so it would be easier to manage all the things at one place!

    3 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    This is Sienna from tawk.to. Thank you for reaching out.

    Your request is possible through REST API. Please reach out to our support team via our chat widget to grant receive access to our Metrics API documentation.

    Alternatively, you may email us at support@tawk.to.

    You can also check our Javascript API documentation here: https://developer.tawk.to/jsapi/
    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

  4. 1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    As mentioned by our support agent, the chat widget will have the same location for both mobile and desktop.

    We currently don’t have a feature to adjust the location of the widget on mobile.

    Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.

    Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

  5. integrate confluence for KB

    integrate confluence for KB

    1 vote
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  6. sms interface

    I was looking for something like tawk but that I could set up a phone number to text the incoming comment/question and then the recipient could just text in reply. That way I could manually change the number for whoever is on call (or better yet, maybe the software would let me set a schedule for who is on call).

    2 votes
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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  7. 2 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  8. Which is the best in-app chat api for gaming app ?

    Hello Tawkers

    I am planning to build an gaming app with players communication with in app, so i'm started to search in-app chat api providers but can't select one from tons of apis like PubNub, MirrorFly Pusher, Getstream, Socket.io, Cometchat vs..

    What will be my app is, anonymous users will open chatrooms with some titles, and will start talking inside. I dont need messages to be keeped long time and just need user presence as an extra feature (will show user joined or left etc). I want a design exactly like periscope (without video stream of course) and dont have…

    1 vote
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    3 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  9. Send data in different languages depends on current language to different chats

    Could be nice if the chat send data in different languages depends on current language of (Wordpress) multi-language website to different chats.

    1 vote
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  10. Could we send from Wordpress form answers directly to the chat?

    Could be nice send from Wordpress form answers directly to the chat.

    1 vote
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  11. Integrate with MS Teams

    Can we develop a feature to integrate with MS Teams and Slack please

    1 vote
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  12. want to see a direct http call initialisation method

    If I don't want to use widget at all, I just want to make a one-liner URL which will "ring" me on tawk and that's it, there is no need to response to the user. Of course the URL should embed the basic info such as name/email/comment in the URL, this way I can use my custom program to call the URL which can then ring me on tawk with the basic info

    1 vote
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add phone and city too in visitor info (right now SDK ask for only email and name)

    TawkVisitor({
    this.name,
    this.email,
    this.hash,
    });

    i am requesting to add phone and city ,so that i can add stored phone and city in tawk to on load.

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  14. Does tawk support backend integrations where we use a different chat widget?

    Looking for something like a websocket or long-polling API so we can use our chat widget as the UI that customers see, but integrate with tawk so if the bot cant help the customer, we escalate to a human agent

    1 vote
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  15. auto chat greeter for yalla and star chat like apps

    idea is to have an automated greeting messages for each and every id that enters in the voice chat room
    i have a room on yalla and star chat i am looking for automatic greeting message for each and every id that comes in to the room

    1 vote
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add integration to search for Zendesk articles in Knowledge Base

    Add integration to search for Zendesk articles in Knowledge Base using their API.
    Would be great to answer support questions by searching knowledge base articles and provide the link

    6 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  18. integrate confluence for KB

    integrate confluence for KB

    3 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  19. Adding Phone Number Fields in the Zapier editor

    I haven't seen a Phone Number field in the Zap editor. I want to create a new contact on my CRM when someone submits the pre-chat form on my website. As for now I only able to pass name and email but not phone number.

    9 votes
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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  20. Attaching images to shortcuts

    Please consider this feature as it could be very time-saving for any customer service agent who sends lots of pictured tutorials with shortcuts. that way I wouldn't have to browse my gallery always for finding the right picture.

    Thanks! one of the best platforms out there

    3 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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