I can not turn off the email notification. I can not click on the email notification button. Please on the side par, please help

You should provide SDK to add live chat to app

We should be given an API for PHP by which we can keep a record of Chats such as how many chats received today, weekly, and on a monthly basis along with how long it goes so, we can better manage our employees!

We need this API to see the details on our own website as other details available there too such as calling software, emails, and other integrations, so it would be easier to manage all the things at one place!

integrate confluence for KB

I was looking for something like tawk but that I could set up a phone number to text the incoming comment/question and then the recipient could just text in reply. That way I could manually change the number for whoever is on call (or better yet, maybe the software would let me set a schedule for who is on call).

Could be nice if the chat send data in different languages depends on current language of (Wordpress) multi-language website to different chats.

Could be nice send from Wordpress form answers directly to the chat.

Can we develop a feature to integrate with MS Teams and Slack please

If I don't want to use widget at all, I just want to make a one-liner URL which will "ring" me on tawk and that's it, there is no need to response to the user. Of course the URL should embed the basic info such as name/email/comment in the URL, this way I can use my custom program to call the URL which can then ring me on tawk with the basic info

TawkVisitor({
this.name,
this.email,
this.hash,
});

i am requesting to add phone and city ,so that i can add stored phone and city in tawk to on load.

Looking for something like a websocket or long-polling API so we can use our chat widget as the UI that customers see, but integrate with tawk so if the bot cant help the customer, we escalate to a human agent

idea is to have an automated greeting messages for each and every id that enters in the voice chat room
i have a room on yalla and star chat i am looking for automatic greeting message for each and every id that comes in to the room

Add integration to search for Zendesk articles in Knowledge Base using their API.
Would be great to answer support questions by searching knowledge base articles and provide the link

integrate confluence for KB

I haven't seen a Phone Number field in the Zap editor. I want to create a new contact on my CRM when someone submits the pre-chat form on my website. As for now I only able to pass name and email but not phone number.

Please consider this feature as it could be very time-saving for any customer service agent who sends lots of pictured tutorials with shortcuts. that way I wouldn't have to browse my gallery always for finding the right picture.

Thanks! one of the best platforms out there