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  1. Integration with Atlassian Jira

    Please make an integration with Atlassian Jira. It would be great to have your tickets synced with Jira...
    Thanks. :)

    Good luck!

    44 votes
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    under review  ·  0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  2. 24 votes
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    6 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  3. Integrate osticket

    Hi,

    Please entegrate with osticket

    14 votes
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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  4. 15 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  5. Instant messenger integration - Agents can respond chats via IM

    Responding via phone is slow
    Having open web broser panel is resource & space waste if i have low number of chats daily or no chats.
    Instant messenger responding is clever as messengers apps are already made for numerous operating systems and many people already having them installed.

    Please kindly consider making integration with some opensource instant messaging protocol.

    Pidgin supported protocols:
    https://en.wikipedia.org/wiki/Pidgin%28software%29#Supportedprotocols

    Miranda supported protocols:
    http://www.miranda-im.org/about/

    Protocols comparison:
    https://en.wikipedia.org/wiki/Comparisonofinstantmessagingprotocols
    (These apepars to be marked "Open standard": IRC, Mumble, SIP (used in VOIP apps), XMPP, zephyr)

    Thank You

    17 votes
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    5 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  6. Integrate with Aweber, Getresponse & Other Autoresponder Service

    Tawk.to Team.. Kindly Add email-list-integration features so that we can integrate the Live Chat List with Aweber, Getresponse or Other Autoresponder Services, and Add the to Our Email List and Send Followp-mails. Thanks...

    By the way, you're doing Great Job & Your Mobile App is Awesome to provide support.

    7 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  7. Create a Zappier App

    Simply put, Zapier lets you easily connect the web apps you use, making it easy to automate tedious tasks. --

    I use it for simple things, like Retweeting a company post to various locations as me, or another twitter user.

    We (users of tawk) could use it to do things such as:
    Create MailChimp Subscriber from Tawk
    Create Zoho, SugarCRM or Salesforce CRM Lead from Tawk Transcript
    Create Tweet from each new chat session (such as "We're helping Someone right now. #NeedAssistance - #JustTawk http://shor.url/forsupport"

    Zappier works off hooks and API's, which you guys know better than us :)…

    516 votes
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    46 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  8. Support the use of reply to address in tickets

    Hi,

    It would be great if you could honour the reply to address in emails as this allows for integration with systems like formtomail.

    Thanks

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  9. Using tags to connect with zapier or email marketing

    If we already have tags we can you them to connect Tawk with Zapier or an email marketing app for example Active Campaign. Each tag would generate an automation on email marketing to start a funnel. Intercom is already doing this with zapier then we can connect it with Active Campaign

    9 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  10. eBay/Amazon Integration

    make ticketing system work seemlesly with marketplaces. (html, links, message grouping, etc)

    3 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  11. Integrate with Amazon Connect

    This is Amazon's Call Center Service. It would be fantastic if an AWS Connect call would initiate a Ticket. Zoho Desk does this and it's the only thing right now keeping me from switching to tawk.to.

    3 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  12. Reverse IP Lookup - for external system like LeadForensics

    Since Tawk already pulls the user's IP, it would be neat if it was integrated with an external system like LeadForensics to attempt to figure out who the visitor might be.

    2 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add chat window inside Wordpress dashboard

    You should add chat window inside Wordpress dashboard. And allow admin chats from inside the dashboard to the other fellow admins.

    3 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  14. Integrations with QuickBooks

    Please add QucikBooks integration!!

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  15. Support Wordpress Multisites

    Apparently tawk.to and it's WP plugin don't work correctly for Wordpress multisites. That's a bit of a shame and should be "fixed".

    9 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  16. Integrate with popular dashboards like AgencyAnalytics and Raven

    Integrate with popular dashboards like AgencyAnalytics and Raven.

    3 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add tawk.to to Cloudflare

    it would be nice if tawk.to could be added to Cloudflare apps

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  18. Hi, i would like to suggest an integration with ClickFunnels!

    Hi, i would like to suggest an integration with ClickFunnels!

    7 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  19. I want to be able to integrate livechat 24/7 with tawk.to.

    I wan't to use livechat24-7.com with tawk.to. So the support bot can take over.

    4 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  20. Chat Transcript Attach Contact in Dynamics 365

    It would be great if you had the ability to attach the chat transcript to a contact in Dynamics 365 without having to be a developer. If there is a way to do this using the API or WebHooks, more in depth how-to would be awesome.

    4 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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