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To report a bug, please write to support@tawk.to describing the issue you are facing with screenshots (if necessary).

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  1. 4 votes
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  2. 3 votes
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  3. Get IP address of the client using JS API

    It would be helpful if i can get ip address of the client through JavaScript API

    6 votes
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  4. Create an integration with Filemaker

    easy way to build a database

    1 vote
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  5. Server Down error

    HI, I am facing Server Down error while using through javascript on my website. Any help?

    1 vote
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  6. I need API key for integration with my CRM. PLEASE DO....

    I need API key for integration with my CRM, it will add new things to our work, and will be easy to handle leads easily and fast. kindly do

    1 vote
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  7. Make it possibe for another custom field on the Details tab that can be dynamically set with the JS API.

    Make it possibe for another custom field on the Details tab that can be dynamically set with the JS API.

    3 votes
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  8. How we can change (System Message)

    I am using Trigger service for auto response to visitors on our website, But when auto response perform then visitor find this (System Message) text with my name. I want to change (System Message) word,,https://www.genuinedrugs123.com/

    1 vote
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  9. Is there a webhook if a ticket is updated or closed?

    When I get it right I can create a webhook for a new ticket.

    Would be great if there is any way to create a webhook for every action.

    And I support the idea to have a pretty json api for all tickets with all properties and msg.

    Thanks

    Alex

    2 votes
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  10. integrate own data base

    Integrate the own data base to tawk kit is help full for users to create there own data

    9 votes
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  11. Display widget based on user type

    It would be useful if we could disable the widget for specific user types within WordPress.

    IE: Disable widget for admins.

    4 votes
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  12. As i can see, no SMF Forum plugin available.

    Why not do Plugins for the major Forum's?

    1 vote
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  13. App for Wix App Market

    My suggestion is to add an app for the wix app market.

    Then there are no bugs anymore and
    because now, the widget is hidden on mobile phones.
    There isn't any possibility to show it on mobile phones because of html.

    34 votes
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    7 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Allow different Slack channels to be notified depending on department selection.

    I want to notify different slack channels i.e. sales if a customer has a sales enquiry or support if it's a support enquiry. Right now we can't pull the department type to Zapier even just to let them all see it so the appropriate person can respond.

    3 votes
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  15. vpn chat block need to arrive, come with vpn and engage in chat

    vpn chat block need to arrive, come with vpn and engage in chat

    1 vote
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  16. Feature chat is not align don’t look good is to large

    Feature in mobile to chat is not align don’t look good and profesional you need to do small for mobile feature

    4 votes
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  17. see the email attribute onChatStarted

    I need to see the email attribute onChatStarted to find in my DB more info of this user and show in the screen.
    It's Possible?

    1 vote
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  18. please consider supporting screen-share (for agents) on the most commonly used browsers, Chrome (and ideally Firefox too)

    As of July 2019, ~48% of web visitors use Chrome, 31% Safari, 12% Firefox, 6% IE, and <3% Edge. For ease of interaction with our customers and the use of the screen-share we request support for the top 3 (Chrome, Safari and Firefox) instead of the bottom 2.

    1 vote
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  19. Make it so I can share the saved information of IP's on different logins, as well as extending the amount of aliases we can have

    a way to store the saved IP on one onto the other accounts? so they all share the same info we put into them? If we edit a name or something for a paticular IP

    1 vote
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  20. Hootsuite integration

    Hootsuite is the most widely used platform for managing social media. 16M+ users. Trusted by 800+ of the Fortune 1000. 175+ countries, used in every country in the world. 2M+ app installs, The biggest ecosystem with 150+ apps.

    Currently nobody provides website chat solutions integrated with Hootsuite. This seems like a great opportunity for Tawk.

    We, we'd just like to keep our customer engagement specialists happy - and they prefer a single dashboard.

    7 votes
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