Make it possibe for another custom field on the Details tab that can be dynamically set with the JS API.

I am using Trigger service for auto response to visitors on our website, But when auto response perform then visitor find this (System Message) text with my name. I want to change (System Message) word,,https://www.genuinedrugs123.com/

When I get it right I can create a webhook for a new ticket.

Would be great if there is any way to create a webhook for every action.

And I support the idea to have a pretty json api for all tickets with all properties and msg.

Thanks

Alex

Integrate the own data base to tawk kit is help full for users to create there own data

It would be useful if we could disable the widget for specific user types within WordPress.

IE: Disable widget for admins.

Why not do Plugins for the major Forum's?

My suggestion is to add an app for the wix app market.

Then there are no bugs anymore and
because now, the widget is hidden on mobile phones.
There isn't any possibility to show it on mobile phones because of html.

I want to notify different slack channels i.e. sales if a customer has a sales enquiry or support if it's a support enquiry. Right now we can't pull the department type to Zapier even just to let them all see it so the appropriate person can respond.

Feature in mobile to chat is not align don’t look good and profesional you need to do small for mobile feature

vpn chat block need to arrive, come with vpn and engage in chat

I need to see the email attribute onChatStarted to find in my DB more info of this user and show in the screen.
It's Possible?

As of July 2019, ~48% of web visitors use Chrome, 31% Safari, 12% Firefox, 6% IE, and <3% Edge. For ease of interaction with our customers and the use of the screen-share we request support for the top 3 (Chrome, Safari and Firefox) instead of the bottom 2.

a way to store the saved IP on one onto the other accounts? so they all share the same info we put into them? If we edit a name or something for a paticular IP

Hootsuite is the most widely used platform for managing social media. 16M+ users. Trusted by 800+ of the Fortune 1000. 175+ countries, used in every country in the world. 2M+ app installs, The biggest ecosystem with 150+ apps.

Currently nobody provides website chat solutions integrated with Hootsuite. This seems like a great opportunity for Tawk.

We, we'd just like to keep our customer engagement specialists happy - and they prefer a single dashboard.

Export offline messages to a CSV or similar database format. This would help intergrate Tawk.to enquiries into a company's Customer Relationship Management software, and be able to review all offline messages per date, and work through them.

Currently they are delivered in the below format (by email)
Offline message sent by XXX
Offline message sent on Sunday, February 17, 2019, at 21:00
(GMT+0)
DOMAIN
Submitted Form
User Message:

This option would greatly benefit my business as we're regularly asked to susbcribe people to our newsletter.

Google Dialogflow integration gives a chat by AI

salve vorrei poter personalizzare la posizione del logo della chat secondo le mie esigenze

It would be nice to be able to turn off alias avatars so that no image will be displayed beside an agents name.

Currently your app doesn't support Shopify locations, which means if I use locations Shopify makes me uninstall your app. I don't think your app has anything to do with locations, so it may be as simple as telling Shopify that your app does support it?

Shopify locations allows sellers to have multiple shipping locations, such as our warehouse and Amazon FBA. So it really has nothing to do with chat.