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  1. tawk.to with salesforce integration

    Please integrate tawk.to with salesforce

    66 votes
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    17 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  2. Twilio SMS integration

    Would be awesome if you could hook this into Twilio and allow both website chat, and SMS chat from customers on their mobile devices

    63 votes
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    under review  ·  3 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  3. Integrate with Active campaign so details collected go directly.

    Really needs integration with AC so there is no double handling of details.

    58 votes
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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  4. Flutter integration

    An android sdk would be nice, but creating a package for Flutter would be even better.

    57 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  5. PIPEDRIVE CRM Integration

    Integrate Widget Fields - like Name, E-Mail, Telephone with Pipedrive CRM

    56 votes
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    9 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  6. integration with bitrix24

    I propose to make the integration with cloud-based CRM bitrix24

    52 votes
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    under review  ·  6 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  7. WordPress (WP) and WooCommerce (online shop) ticket system

    you got the nice Wordpress widget already (only chat)
    please add the support for WooCommerce and WordPress (WP).
    tawk WP contact form,
    when a WooCommerce customer answer to an order email the it should show inside the WooCommerce order notification.
    this would be awesome.

    Why WooCommerce and Wordpress?
    Wordpress powers more than 26% of all webpages.
    WooCommerce is the fastest growing online shop software in the world.
    need figures? here they are:
    http://trends.builtwith.com/shop
    http://awesomescreenshot.com/05d5yd9706
    http://trends.builtwith.com/cms
    http://awesomescreenshot.com/0ac5yd9gc6

    49 votes
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    7 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  8. Integration with Atlassian Jira

    Please make an integration with Atlassian Jira. It would be great to have your tickets synced with Jira...
    Thanks. :)

    Good luck!

    44 votes
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    under review  ·  0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  9. Microsoft Dynamics CRM Integration

    Microsoft Dynamics CRM Integration

    44 votes
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    4 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  10. Integrate with Trello

    Integrating with Trello would make Tawk insanely powerful. Attaching tickets to Trello cards..etc would add another dimension to Tawk. Since a lot of companies use Trello for projects/customer orders...etc it would be helpful to be able to attach customer support tickets to those cards so that they are unified together in the workflow.

    41 votes
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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  11. SalesForce Integration

    It would be great to have it so agents can log cats in SalsForce Service Cloud

    39 votes
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    under review  ·  6 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  12. App for Wix App Market

    My suggestion is to add an app for the wix app market.

    Then there are no bugs anymore and
    because now, the widget is hidden on mobile phones.
    There isn't any possibility to show it on mobile phones because of html.

    31 votes
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    6 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  13. We would like tawk to integrated with Help Scout CRM Software

    Hello

    It would be very useful if we could have our chats pulled into some type of CRM software, we are currently looking to use Help Desk, https://www.helpscout.net/

    31 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  14. Plugin for Moodle LMS

    I would like to have a tawk.to plugin for Moodle

    27 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  15. Integration with Zoho Desk

    Integrate Tawk.to with Zoho Desk (formerly Zoho Support). Zoho Desk is one of the fastest growing help desk / customer support solutions but it lacks a solid chat solution. The integration would include the ability to pass chat details such as name, email and chat transcript to Zoho Desk and create a support ticket from the chat.

    27 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  16. 24 votes
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    6 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  17. I like to use tawk.to on my vtiger CRM and customer portal

    I like to use tawk.to on my vtiger CRM and customer portal

    23 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  18. Instant messenger integration - Agents can respond chats via IM

    Responding via phone is slow
    Having open web broser panel is resource & space waste if i have low number of chats daily or no chats.
    Instant messenger responding is clever as messengers apps are already made for numerous operating systems and many people already having them installed.

    Please kindly consider making integration with some opensource instant messaging protocol.

    Pidgin supported protocols:
    https://en.wikipedia.org/wiki/Pidgin%28software%29#Supportedprotocols

    Miranda supported protocols:
    http://www.miranda-im.org/about/

    Protocols comparison:
    https://en.wikipedia.org/wiki/Comparisonofinstantmessagingprotocols
    (These apepars to be marked "Open standard": IRC, Mumble, SIP (used in VOIP apps), XMPP, zephyr)

    Thank You

    20 votes
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    5 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  19. Department Chat Volume Count Option has disappeared in reporting!!!

    Please make sure to bring back the old department volume count back. Its very important. How would an organization keep the records and work on their future efficiency. This feature was available couple of weeks back. So i think it would not be hard to bring back the old script.
    I request the fellow tawk developers to look into this matter and bring back the volume count for department heads as well.
    Hoping for a prompt and helpful response. Thank You!

    19 votes
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    3 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  20. Ionic integration for tawk.to

    Kindly add feature to include tawk.to in ionic apps

    18 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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