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Suggest a new feature or improvement to current ones to make tawk.to the best service available!
To report a bug, please write to support@tawk.to describing the issue you are facing with screenshots (if necessary).
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12 votes
Admintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users,
This is Sienna from tawk.to. Thank you for reaching out.
Your suggestion for Telegram integration been submitted to our engineers.
We will post updates once the feature has been implemented.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to here is a link to my calendar – https://calendly.com/siennarubio/30min; I’d be happy to help!
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Can we transfer old data via webhook?
Hi,
Can we transfer old data via webhook?
Note: excluding zapier12 votesAdmintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users,
Thank you for choosing tawk.to and for sharing your question here.
I’d like to confirm what “old” data you are trying to transfer via webhooks, and confirm what is the outcome you are looking to achieve?
To know more about our webhook function you can refer to this link: https://developer.tawk.to/webhooks/
Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to here is a link to my calendar – https://calendly.com/siennarubio/30min; I’d be happy to help!
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Support Wordpress Multisites
Apparently tawk.to and it's WP plugin don't work correctly for Wordpress multisites. That's a bit of a shame and should be "fixed".
12 votes -
Customize previews messages
Hello,
When we have a clear site and the widget is integrated in it, the messages that are displayed in preview are white and with the text in gray. The idea would be to make them a little more visible and having the hand to customize the colors of the text and background as for the messages in the chatbox10 votes -
Integration with Active Directory for authentication of attendants.
It would be nice to have integration with active directory to bring more security to the process.
10 votes -
Integration with mailchimp.
If you integrate with Mailchimp so new chat user emails can be automatically added to an email list that would be great. It really is a requirement to be competitive in this space.
10 votes -
Integrate with FB messenger
Integrate with FB messenger
10 votes -
You should provide SDK to add live chat to app
You should provide SDK to add live chat to app
10 votes -
2FA Auth Google
In 2021 the security by 2FA is paramount, we REALLY need to think about adding it.
10 votes -
Infusionsoft integration
It would be awesome if it could integrate with Infusionsoft or allow you to download all enquiries into excel and emails so this data can be uploaded into a CRM program.
9 votes -
integrate own data base
Integrate the own data base to tawk kit is help full for users to create there own data
9 votes -
Webhooks: Add a webhook for when tags are added to a chat.
This is useful to track the different reasons for a chat, So the customer can be billed accordingly.
As tags can be added after the chat has ended, I suggest there be a new webhook maybe called 'chat:updated' that gets fired when a chat gets updated details, a note gets added or tags get adjusted.
There might need to be a delay in the wehbook as multiple tags and be removed/added at a time.
9 votes -
Integrate with Aweber, Getresponse & Other Autoresponder Service
Tawk.to Team.. Kindly Add email-list-integration features so that we can integrate the Live Chat List with Aweber, Getresponse or Other Autoresponder Services, and Add the to Our Email List and Send Followp-mails. Thanks...
By the way, you're doing Great Job & Your Mobile App is Awesome to provide support.
7 votes -
Integration with AmoCRM
Dear friends
How do I integrate chat with AmoCRM?
Thank you
7 votes -
Hi, i would like to suggest an integration with ClickFunnels!
Hi, i would like to suggest an integration with ClickFunnels!
7 votes -
chat window popup inside a facebook page, people don't pay attentions to tabs inside a page
chat window popup inside a facebook page, people don't pay attentions to tabs inside a page
7 votes -
Add chat window inside Wordpress dashboard
You should add chat window inside Wordpress dashboard. And allow admin chats from inside the dashboard to the other fellow admins.
7 votes -
Automatic visitor autentication using Facebook
I would be great to have visitors automatically authenticated if they are logged on Facebook. Please note that Facebook itself released a free chat plugin as well: https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin
7 votes -
Expand the API to get the status of an agent's profile page
Similar to the getStatus() function, but for the agent's profile page.It would be great to show an online status next to an agent on a different webpage.
7 votes -
Hootsuite integration
Hootsuite is the most widely used platform for managing social media. 16M+ users. Trusted by 800+ of the Fortune 1000. 175+ countries, used in every country in the world. 2M+ app installs, The biggest ecosystem with 150+ apps.
Currently nobody provides website chat solutions integrated with Hootsuite. This seems like a great opportunity for Tawk.
We, we'd just like to keep our customer engagement specialists happy - and they prefer a single dashboard.
7 votes
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