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Suggest a new feature or improvement to current ones to make tawk.to the best service available!

To report a bug, please write to support@tawk.to describing the issue you are facing with screenshots (if necessary).

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  1. Integration with whatsapp business.

    Please considerate integrates with whatsapp business and facebook messaging! Thats very important!

    180 votes
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    8 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  2. to add Kazakh language

    Hi!
    Can you please add Kazakh language to your system?! I can provide all the translations.

    63 votes
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    5 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  3. Activate McAfee

    Activate McAfee Antivirus Product. We all know that recent times are completely digital and we are completely surrounded by the internet, but we don’t know how dangerous it is to be surrounded by the internet.
    http://mcafee-mcafee.us/

    4 votes
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    37 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Chats Selector

    Hey! We're a small business trying to grow.
    We were thinking in adding a new feature that would take part in chats.
    Admins could see all the new and already existing chats, while Agents can only see the chats that Admins have set them.
    For example, I open a ticket saying I want to order an online coaching. The admin would be the one who only gives support and distributes the customers. In that case, when the customer pays, the admin would pass the chat to an agent, and the agen will be able to chat, but not to read…

    45 votes
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    2 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  5. Change font in Right to Left for middle east languages like Persian and Arabic فونت فارسی العربية

    Hi everyone, Please Please Please VOTE UP

    The really bad font in Persian or Arabic and all middle east countries
    writing Language.
    The default font is very hard to read and very annoying to the eye.
    Please change the BAD default fonts "Helvetica" or "Arial" to the GOOD fonts like "Google Almarai" or "Windows Segoe UI Regular" or "Tahoma Regular (size up to 12 or less)" or "Google Noto Kufi Arabic Regular" for the default font, important for the widget font.

    159 votes
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    8 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Few Steps For Activate Office Setup?

    article shows you how to download and install the full version of Microsoft Office for free on PC. Follow the direct download link and instructions below for guidance on installing Microsoft Office 2019 on your computer.

    https://wwwoffice-office.com/

    1 vote
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    13 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  7. Chat Bot

    Add the Chat Bot feature

    34 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. FAQ's for when offline

    Create option to add 1-4 FAQ's which people see and can click on to get an immediate answer when chat is offline.

    33 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. How to activate mcafee on pc ?

    Here’s how you can activate the McAfee subscription using the product key that came along with the purchase. Launch the web browser. Visit the URL printed on the retail card.
    https://addmcafee.com/

    1 vote
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    9 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  10. VIEW OF ONLINE & OFFLINE AGENTS/ADMINS

    I want to request for an important feature which is a view of list of agents and admins that are online. At the press of a button I should be able to see list of online agents also list of offline agents and admins.

    I know there is a similar feature going through the direct messaging. But I tell you with a click of button will make it much more professional.

    Thanks

    16 votes
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    5 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  11. It will be great if we can see which state the customer from especially customers in United States.

    It is great to see the flags and then also see where the people are coming from, but seeing the city is a bit of a pain if there is no State. I have to keep searching the city on google to find the state.

    It would be awesome to have both, but STATE is the most important.

    13 votes
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    1 comment  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. Ability to see which operators are logged on -

    it would assist with monitoring to ensure that all of our live chat clients are being covered and that we have operators covering all shifts

    111 votes
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    9 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. Ability to turn off dynamic title

    On new message, the tab title will now change to "NUM new message". It would be nice to have an option to disable it.

    178 votes
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    24 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. Exclude my IP when I'm on my site

    A function allowing to exclude my IP when I am on my site or on my WP admin interface. Thus, no impromptu and unnecessary notifications to agents and other administrators.

    10 votes
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    1 comment  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Adding a voice record button to the chat feature

    I want my customers to able to contact me by texting and via voice record. Because some of my clients have a hard time explaining what designs do they want.Also, I would like the feature to be a voice recording button placed beside the texting blank box.This request is regarding the chat widget on my website.( Only voice recording/ I don’t want it to include a video or voice call feature)

    10 votes
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    2 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  16. Webhook: Transcript of chat

    I see from a recent post that webhooks are now available within the dashboard - this is fantastic.

    Is it possible to post the transcript of the chat to the webhook once the chat has finished?

    Thanks

    99 votes
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    11 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. new user pop up message on mobile (as on desktop)

    Just want to find out if by any chance you guys having thoughts to make the invatation to the new user with small pop-up on the screen as well on mobile same as u have it on desktop? As I have seen big differences with chat that have this future.

    5 votes
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    2 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  18. Read/seen notification.

    Need a read/seen notification on chat that indicates the chat has been viewed by the visitor.

    52 votes
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    2 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  19. 9 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Allow us to position the chat icon wherever we want

    My website is gharbaithegrocery.com...
    I need to position the icon a bit lower and towards the right so that i could adjust it to my website

    80 votes
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    6 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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