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  1. Different Colours for Messages

    Be able to have different coloured messages for different types of messages and agents.

    E.g. Auto-triggered messages come in as orange, agent "A" messages are send as blue, agent "B" is sent as green etc.

    Even at minimum, being able to change the colour for triggered messages in comparison to agent messages as it lets the customer/visitor know whats a robot and what messages are from humans.

    5 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Option to minimize/detach chat tabs

    It will be easier, If we could just minimize chats and keep open the important ones.

    4 votes
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    planned  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. Having the ability to rename "options" button in the chat

    Please make a possiblilty to have the button "options" visible in the chat at the bottom where you choose name, sound etc. to make it local. For example in Czech we can have everything translated but not this one. And we do not have Options, we need to put there "Možnosti" And we can't... Thanks!

    1 vote
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Hãy thêm ngôn ngữ Việt Nam vào bảng điều khiển. Rất cám ơn.!

    Hãy thêm ngôn ngữ Việt Nam vào bảng điều khiển. Rất cám ơn.!

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. الغه العربيه

    الغه العربيه

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. WPTouch support

    WPTouch is a popular WP plugin for creating a mobile version of the site. Currently the chat widget is not compatible with the plugin and does not display for mobile visitors.

    3 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Static form

    I would like a staic form like the one on the Tawk.to pages that I can embed into my own page

    6 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. For internal chat purposes;

    For internal chat purposes, it would be nice to be able to expand the agent chat list further, and also categorize that by departments.

    2 votes
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    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  9. sepedi

    I suggest that sepedi of N.Sotho be added

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. audio notifications respecting filter settings (no foreign alerts)

    Audio notifications ONLY for filtered results.

    I have a local business and only look to deal with local visitors -- I don't want notifications when some random browser overseas finds my site. I have the chat filters in place to only show me visitors from my country but I still get audio alerts when other countries' browsers find me.

    3 votes
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    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  11. Remove pagination from Monitoring tab + Fast search

    Pagination makes no sense in a table where data changes in realtime.
    I think you should either show all in a single page or show the "latest X" (at least 100) and then let people use filters more easily (without opening a dialog, but simply writing conditions in a text box, ala gmail/google).

    12 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Widget starts open, then closes after a few seconds

    I would like to have a chat window open on a dedicated support page that minimizes after a few seconds.

    1 vote
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Media Queries

    Hello, how can we help?
    This is really good, except you need to add Media Queries, i.e. @media(max-width:767px){{}}
    i looked at Zopim but the "customisations" are really poor, this is better but there seems to be no one who makes a Responsive chat widget
    i need it to scale depending on the browser width...
    Thank you for your feedback.
    If you would like to request a change or feature, you can do so here > http://tawk.uservoice.com/
    Zopim are about to become a Messenger clone, so tawk.to could really fill this void
    ok

    1 vote
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Private only button

    isn't on my page. I read that I need to contact mongocams to request the button be put on there.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. "Human" names of the visitors

    The names of the visitors (V1449997133389890 and so on) looks crazy :) I think www.chatra.io names looks great - look at http://prntscr.com/9dl2g5 . Even "Client 1", "Client 2" looks better :) Please think about it!

    6 votes
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    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. should be able to add more than 4 options in Survey

    in the shortcuts you can only add 4 options i would like to have more than 4 options

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Wordpress Plugin Trigger?

    We want our own Wordpress buttons to trigger the Tawk Wordpress widget to open, as well as the existing click to open functionality.
    Is this possible?

    4 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hi James,

    Thank you for posting your idea. Could you please expand on the functionality you wish to see with the Wordpress plugin?

  18. I'd like to choose the monitoring data for each website

    In case you have more than one website would be better if you could choose the monitoring data in the dashboard referred to each website!

    As far as I'm concerned I prefer to choose the website and see the data of it instead of seeing the data that a total of all websites

    6 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Make the phone app have an option to choose custom ringtone for incoming chats

    It will be good to choose custom ringtone from your phone so you can make it like someone is calling you when there is incoming chat.

    6 votes
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    started  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add option to delete a file is sent to the customer via chat.

    Wish: Add option to delete a file is sent to the customer via chat. For example, I accidentally sent the wrong file and do not want the client to download it from the link. Now there is no way to do that is not very convenient.

    5 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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