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  1. Can you use a mouse click to sen a message instead of using the Enter key?

    Can you use a mouse click to sen a message instead of using the Enter key?

    3 votes
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  2. quick update of customer left the site

    we see when a neew visitor come it inform quickly but in most cases when someone left the page it still show that they are online in some case we had close the window for almost 15 minutes and it still show as it is monitring 1 person from the site !!! it has to be able to update visitors who left as quickly as it do for new visitors thanks

    3 votes
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  3. we need to control views inter agents by departament

    we need to control views inter agents by departament

    1 vote
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  4. Messages that cannot be replyed.

    In automatic options, add an option to display a message which cannot be replyed,until customers opens a chat (filling out the fields before starting a chat, and also if the chat is currently online) and an option that allow closing a chat (execute a automatic chat close in automatations and add like [close] tag to allow to send a message and also close the chat,a message which cannot be answered until chat is reopened.

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  5. Widget click/maximize statistics

    It would be great if, in addition to the already existing statistical values, we could see how often somebody clicked on the minimized widget, i.e. maximized it (and also increase the counter when Tawk_API.maximize() is fired).
    We'd like to compare how often the widget is opened vs. how often users have taken any kind of action within the widget (initiated a chat, sent an offline message etc.)

    3 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  6. View WHMCS cart for leads

    The ability to view a WHMCS cart would really help bring on leads.

    3 votes
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  7. Have feature were we can see all the names,emails and phone numbers of customers who chat with us at a particular day

    Have feature were we can see all the names,emails and phone numbers of customers who chat with us at a particular day, so we can export to csv or something else ?

    1 vote
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  8. Add .po file to the plugin

    It would be great if you could add .po file to the WordPress Tawk.to plugin so people could translate everything in the plugin. For example now cannot translate the "X has joined the conversation".

    For a free plugin, I'd say 5/5 still! :)

    4 votes
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  9. Change "chat" word in widget icon

    Mobile widgest can be change.. We need other languages for mobile widget not only "chat" word..

    1 vote
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  10. Tie names to accounts that are not connected to IP addresses.

    We would like to have our client names associated with an individual client account and not to an IP address. We have clients who access their accounts from all over the state/nation/world and we want to be able to know who they are.

    3 votes
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  11. List of current users

    List of current users that are on the website.

    We already know that it is possible to see users from the dashboard, i would like to publicly show (in a widget elsewhere) who else is on the website.

    So users can see how busy we are. just a list of names and duration.

    Thanks

    3 votes
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  12. Have a way to track success of different messaging (number sent and replies)

    Report of no. sent and no. of replies so we can test and improve messaging and settings

    1 vote
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  13. Calling option would be a great idea

    Calling option would be a great idea

    1 vote
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  14. 6 votes
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  15. Please add widget support for Adobe CC Muse

    do you guys have a widget for adobe CC muse?
    this is a really cool app, sad that I can't integrate it on my website
    if you don't, could you please add it on? I see you support wix, Squarespace, etc..

    1 vote
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  16. 3 votes
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    1 comment  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  17. Combobox on pre-chat

    U guys should provide a combobox for the chat pre-form.
    It's less agressive to the user than the standard radio buttons option, it also make's the chat much smaller in case u need several multi-option camps.

    1 vote
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  18. 2 votes
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  19. Different icons for Tawk when in mobile mode.

    Different icons for Tawk when in mobile mode.

    1 vote
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  20. 1 vote
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