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  1. 3 votes
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    planned  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Feature to know break-up of Mobile versus Desktop

    There should be a feature in the analytics, to tell how many visits (and chats) were from mobiles, tabs and how many from Desktops. This is needed because chat UI for mobile and Desktop are different (and so are there customizations done by site-owner). Success of chat facility or failure thereof cannot be assessed without having a rational breakup regarding device-type used.

    4 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. Please remove the resubscription mechanism on the monitoring tab

    Monitoring tab is nice, (you can keep it and we understand that is is needed for high traffic sites) but...
    we want to be notified when each visitor is entering our (small traffic) site and watch the behavior of the visitor.
    But now we have to resubscribe each 5 minutes or each minute.
    Please remove the resubscription mechanism or make it possible that the user can switch off this mechanism or make it possible to set / change the time-out value in a user preference.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Hello, I would really like you to upgrade the "app" on the Mac App store so that we are able to "size" it to fit the entire screen.

    Please "update" or "improve" the app on the Mac App store. You cannot resize it to fit an entire screen?

    1 vote
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    planned  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add Suggestions to Tawk.to website navigation

    I suggest you add http://tawk.uservoice.com/ to your website so people can find it ;)

    1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. INSTALLING TAWK.TO on ZENCART


    • This section should be higher PLS. I am using glass and so difficult for me to check it.

    • Regarding the matter i use comments PLS refer below.

    1 vote
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    planned  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  7. fix tawk.to for the blogger dynamic view template. it doesn't show

    fix tawk.to for the blogger dynamic view template. it doesn't show

    1 vote
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    planned  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. offer image sharing options that are more robust

    offer image clipboard pasting integration, so if im taking a screenshot with snipping tool or other means, i dont have to save a unique file each time then upload to the chat.

    Or some sort of desktop integration (i know this is a bit more in depth development wise - maybe some sort of integration of google hangouts?)

    1 vote
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    planned  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Prestashop 1.6.0.9 - Module won't install so we insert the code manually to the footer.tpl

    Latest github not installing with Prestashop 1.6.0.9. It say installed but then when you search for it in modules it's just not there. It also leaves a dead menu link in the back end: ADMINISTRATOR > TAWK.TO when gives a 'controller not found' error.

    4 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Chris,

    Thank you for your feedback.
    We are currently working on updating all current integrations and adding new ones and this issue will be fixed.

  10. Please provide another sound for disconnect error

    The disconnect error sound sounds quite unsettling (it certainly sounds like an error occurred), this makes everybody in the room cringe, especially if it happens when nobody is a the desk at the time. I know I can disable sounds, but it would be preferable if the nice was a bit more mellow or something.

    10 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

    you can change the sound by selection ‘sound settings > manage’.

    But we will add some more sound options to choose from that have a more mellow sound!

    Good suggestion.

  11. 10 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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