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Suggest a new feature or improvement to current ones to make tawk.to the best service available!

To report a bug, please write to support@tawk.to describing the issue you are facing with screenshots (if necessary).

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  1. Ticket Local Time

    Show Local Timezone in Ticket Emails

    6 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Roku device Activation

    Roku device activation guide is here for your reference
    Selecting the compatible Roku Gadget is the first step
    Find the port to connect the Gadget to the TV
    Go to the settings > Network
    Activate the connection
    Create a Roku account
    Login to the account to collect the Roku activation code
    Finally enter the code visiting the page, Roku com link
    Wait until the Roku device activation process complete
    For more updates, read the latest articles and blog posts. For more visit https://www.my-rokcomlink.com/

    1 vote
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    1 comment  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  3. Webhooks: Add a webhook for when tags are added to a chat.

    This is useful to track the different reasons for a chat, So the customer can be billed accordingly.

    As tags can be added after the chat has ended, I suggest there be a new webhook maybe called 'chat:updated' that gets fired when a chat gets updated details, a note gets added or tags get adjusted.

    There might need to be a delay in the wehbook as multiple tags and be removed/added at a time.

    3 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  4. How to find Roku Link code

    If you wish to process the Roku activation, you can get the reference from this blog. You can also get the simple and easy steps for the Roku device activation on this blog. Even for the issues while you get on the Roku activation, you can resolve the issues by referring to this blog.

    https://www.my-rokcomlink.com/

    3 votes
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    1 comment  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Make an costumer FAQ. like the internal Tawk Knowledge Base

    Make an costumer FAQ. like the internal Tawk Knowledge Base

    11 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  6. Ability to disable email transcript on the user/chatter end.

    It would be really nice to be able to disable the users ability to email the chat transcript and instead of they would like it to need to contact whoever the company is that they are chatting with.

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Please put back the ability to filter reporting by dept.

    Please put back the ability to filter reporting by Dept. it was there until recently, I chatted with an agent and he told me that it was still there until he went and looked for him self. why did you remove it please put it back

    3 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Don't remove conversation upon chat close

    Don't remove conversation upon chat close, I would pay extra for this.

    3 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  9. customer details

    Good Day

    i had an idea maybe if you guys can add a function where you can pull a excel sheet with the customers details when they leave an offline so we can do one bulk reply to all of them and not just reply one person at a time.

    this will work great.

    3 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. insert button at the top to switch off and on chat widget easily

    I just wanted to make a change suggestion in the administration section to make it a bit simpler
    any chance you can add like a button at the top so that I can switch off and on the chat widget easily? rather than having to go into settings and it is a bit circumstantial to find it

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Integration with mailchimp.

    If you integrate with Mailchimp so new chat user emails can be automatically added to an email list that would be great. It really is a requirement to be competitive in this space.

    1 vote
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  12. When a visitor maximizes the widget, it sends a welcome message.

    When a visitor maximizes the widget, it sends a welcome message.

    6 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  13. Can Ticket Creation or Reply Sender name be Aliases under Property and NOT main profile name?

    http://prnt.sc/ts9o2q
    Am saying based on the screenshot link above, it will be good if customer gets reply from Listed Hosting and not Mr Riches.... cos he does not know Mr Riches....

    By default i will have to go change profile name each time i need this feature.

    since you already made available aliases, why not allow reply go via any of the aliases under each property and not main profile name?

    Thank You.

    3 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  14. Can Ticket Creation or Reply Sender name be Aliases under Property and NOT main profile name?

    http://prnt.sc/ts9o2q
    Am saying based on the screenshot link above, it will be good if customer gets reply from Listed Hosting and not Mr Riches.... cos he does not know Mr Riches....

    By default i will have to go change profile name each time i need this feature.

    since you already made available aliases, why not allow reply go via any of the aliases under each property and not main profile name?

    Thank You.

    3 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  15. What is Mcafee Login?

    Mcafee is a globally acclaimed brand that gives unbeatable cybersecurity solutions for all of your connected devices. It provides the simplest of the breed software applications and tools that reach holistic and robust protection. These innovative products are an ideal blend of avant-garde technology, intuitive features, and unsurpassable performance. This user-friendly feature-packed software guarantees an unmatchable user experience. It further elevates its overall experience by granting complete control to users through an extremely intuitive Mcafee Login account.

    Mcafee Login Account

    Mcafee Login Account is your one-stop key for accessing and utilizing all the advantages and features of the amazing Mcafee…

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  16. McAfee Total Protection Login

    Mcafee is famous for its anti-virus programs. The software is designed for individual users and does an excellent job of managing your passwords and details. Mcafee login is required to enter the Mcafee product key and download software. You can manage Mcafee subscriptions as well as renew products.
    https://mcafeepro.com/

    2 votes
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  17. Online Filing of GST Returns

    In this covid 19 pandemic situation, it is very much necessary to file your gst returns online through https://mydigitalfiling.in. For filing of gst return online, visit https://mydigitalfiling.in. The prices is also very cheap and the work is very trusted and the work will get done by chartered accountants and other professional experts.

    1 vote
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    1 comment  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. netflix com activate

    Well, there will be several queries for you on how to activate Netflix. Just surf to the Netflix.com/activate and submit the code. The platform gets activated in the process and for further suggestions, you can reach out to the technical support panel @ +1-844-893-6700.

    https://sites.google.com/view/netflix-activate/

    3 votes
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    1 comment  ·  IOS app  ·  Flag idea as inappropriate…  ·  Admin →
  19. disable admin tab from agent menu

    I noticed the admin tab shows in the agent menu. It gets confusing for some agents. Agents shouldn't be allowed to create properties from their account. It confuses the roles of admins and agents. I had an issue where one of my agents thought he had to create an admin account after he received an invitation to join my property

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Fox Sports Go channel activation

    Let us activate Fox Sports Go channel and watch the entertaining sports programs. foxsportsgo.com/roku, this is the portal to activate the channel. Entertaining programs are many to stream on this channel. The most-watched programs on this channel include The Herd with Colin Cowherd, Skip and Shannon: Undisputed, MLB Whiparound, NASCAR RaceHub, and a lot more. You can expect issues and errors and all you have to do is to choose the appropriate troubleshooting guide. Its time to dial the contact number and wait for the agents to respond back call @ +1-844-370-7600 or visit https://www.gorokucomselectinput.com/roku-fox-sports-go-bet-network-available/

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
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