I use tawk with my hosting company, which uses WHMCS and I am a backend developer myself.
I would like to be able to implement tawk into my administrator panel to make things easier for my staff, keep everywhere in one place and create a realtime integration with tawk which I could do with the administrator plan, to create tickets on chat starts, etc.
If you implement a server-side api it would be useful for many companies.3 votes
Thank you for your feedback!
What exactly you would like to see added to the current API?
Dutch version of Tawk.to3 votes
Hi there dear tawker,
You can help us make more translations possible by contributing here https://crowdin.com/project/tawk/
Every little bit of help will make tawk.to better. (:
Ordering the History. Order by Messages, Visitor (for returning visitors), Time, Duration and Rating.7 votes
For the rest of us you simply cannot handle viruses on window..247 votes
Hello, Would be nice add a flood protection for idiots which try to crash our live chats.
A protection like a delay on messages if someone send for example more than 10 message/second3 votes
If I create some alias acounts I use for replying in the official name of someone in the company (with title, foto) I would like to use those alias entries for all other chat admins as well.1 vote
Make so I don't have to join the conversation on my phone, if I'm already joined on my pc. Gives less chat spam.3 votes
I've been hacked, the support agent didn't help me.3 votes
It would be great to have an Android and Ios SDK to add chat service to our existing apps.340 votes
To All Our Valued Users,
Thank you for choosing tawk.to and for reaching out.
As per our development team, this feature has been planned for future release. As you can appreciate, things, unfortunately, don’t always go according to plan.
Other product launches need to be prioritized for the sake of progress.
Rest assured, this has already been forwarded to the team. We will post updates once the feature has been approved and implemented.
Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
Kindly enable Chat History option on Mobile Apps..
offer image clipboard pasting integration, so if im taking a screenshot with snipping tool or other means, i dont have to save a unique file each time then upload to the chat.
Or some sort of desktop integration (i know this is a bit more in depth development wise - maybe some sort of integration of google hangouts?)1 vote
It would be nice to see some information about triggers. How many times the have been triggered, at what pages, what did visitors do after the saw a trigger. Monitoring top-performing triggers, etc.54 votes
Hi there Dmitry.
This is a good idea. We will look into it.
Visitors see only offline message form and members see the live chat option1 vote
Hi there Mary,
Thank you for the idea.
This seems like a good feature but it would be limited to only few platforms like Wordpress, WooCommerce, Magento etc. but we will not be able to do it for every platform out there.
We’ll see what we can do though.
I am linux system user.. But the tawk application for linux not found89 votesAdmintawk.to (top bird!, tawk.to) responded
To All Our Valued Users,
Thank you for choosing tawk.to and for taking the time to share your ideas here.
At this stage, the tawk.to app is not available for Ubuntu and other Linux distributions.
Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.
Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
Let the Windows App minimize to the system tray to run in the background. This to spare room on the taskbar.36 votes
if i am in the admin panel, and i am online. but i walk away from my desk i would like my status to auto change to offline or away when there is no activity for 30 minutes ( or a set amount of time )1,020 votes
To All Our Valued Users,,
Thank you for choosing tawk.to and for sharing your request here.
An automated status change to Away is currently under review.
We assure you that this feature is under works and we will update you as soon as it is implemented.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
Live chat triggers when cart is full after x amount of time, search FAQ, other activities other than buying. Or checkout stage and leaving1 vote
In the application for windows, open chat between agents without the need to open the application window, keeping minimized.3 votes
There would be a setting to shut off the print functionality on the end-user side just in case you didn't want to allow it to be so easy for them to print or copy the conversation1 vote
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